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Limassol
Persian Speaking Customer Care Officer
Our client is a very well established Foreign Exchange services company with offices located in the centre of Limassol.
We are seeking to employ a Native speaking Persian Customer Care officer to join the existing team.
The position does involve a weekly rotating shift bases working Monday – Friday as follows
- 8.00am – 4.30pm
- 4.00pm – 00.30am
Plus, once a month you will be expected to work either one Saturday or Sunday with a weekday off in lieu.
Job Description
- Dealing with clients’ inquiries via live chat, email and telephone
- Assisting clients with queries
- Resolving product and service related issues promptly and professionally
- Promoting available products and services to clients
- Interacting with other departments
- Contributing to team effort by achieving targeted results
Required Skills & Experience
- Degree in a business-related field
- Experience in a similar role will be a plus
- Excellent verbal and written communication skills in both Persian and English
- Strong organizational and multitasking skills
- Excellent computer literacy
- Valid work permit required
Remuneration & Benefits
Our client offers a competitive salary and benefits package based on skills and experience
- Annual performance related bonus
- Annual salary review
- Medical insurance
- 21 days’ annual leave
Please submit your CV in English
Please submit your CV in English
Please forward your CV to info@jobscyprus.com | www.jobscyprus.com
