Native Arabic Customer Care Officer

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Reference Number: ACCO20142

XM, a well-established CySEC regulated investment firm, is seeking to recruit a high calibre, self-motivated professional to join its Customer Care team!

The key responsibilities of the role include:

• Dealing with clients’ inquiries via live chat, email and telephone
• Assisting clients with queries and questions
• Resolving product and service related issues promptly and professionally
• Promoting available products and services to clients
• Interacting with other departments
• Contributing to team effort by achieving targeted results

Remuneration: An attractive remuneration package will be offered to the successful candidate.

Please forward us your CV to careers@xm.com quoting the above job reference number

All applications will be treated with strict confidentiality!

• Degree in a business-related field
• Minimum 2 years experience in a similar job role
• Native Arabic speaker. Excellent written and verbal skills in English
• Excellent communication and interpersonal skills
• Outstanding customer communication skills
• Strong organizational and analytical skill
• Excellent computer literacy
• Work permit required