Spanish-English Speaking Back Office / Clients Support Officer (Ref: BOCS0120)

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Position Details
Reference No.
100919
Title
Spanish-English Speaking Back Office / Clients Support Officer (Ref: BOCS0120)
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
21/01/2020
Contact Details
Company
Crowd Tech Ltd
Contact Person
HR Officer
Address
134 Makarios III Avenue,
Zavos Yiota Court, 3rd Floor, Office 301, 3021 Limassol, Cyprus

Limassol
Phones
+357 25262200
Fax
+357 25281710
Email
hr-cy@trade360.com
Job Description

Crowd Tech Ltd, a Cyprus Investment Firm licensed and regulated by the Cyprus Securities and Exchange Commission, is seeking to recruit a Spanish - English Speaking Back Office / Customer Support officer, to join their team at their offices located in Limassol, Cyprus.

The role will include the following responsibilities:

  •     Assist Back Office with follow up on Know-Your-Client documentation
  •     Deal directly with clients via the phone, live chat and email
  •     Respond promptly to the clients’ inquiries and resolving accordingly
  •     Communicate and coordinate issues with other department
  •     Develop and maintain relationships with prospective and existing clients ensuring they receive the highest level of service.
Required Qualifications

Preferable Experience and Qualifications:

  • University or College degree in any field
  • Good communication, presentation and negotiating skills
  • The ability to work quickly, under pressure and within deadlines
  • The ability to work to a high degree of accuracy
  • Ability to analyse and orientate quickly
  • Able to work on own initiative
  • High level of self-motivation 
Other Requirements

The ideal candidate will have the following characteristics:

  • Previous experience in the Forex industry will be considered as an advantage
  • Excellent knowledge of Microsoft Office
  • Knowledge of Spanish & English Language – Greek will be considered an advantage
  • Team player
  • EU citizen or a legal work Permit
  • Currently living in Cyprus

The company offers:

  • Competitive remuneration package & Bonus scheme
  • Medical insurance after the probation period
  • Excellent work environment.

*To apply for the position please forward your CV to, hr-cy@trade360.com 

 quote the Reference No. BOCS0120, as well as detailing your Salary expectation

**Due to the high volume of CV’s we receive, applications without salary requirements or reference number will not be considered.

Closing Date for applications: 31/01/2019