CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.
If you've been targeted by a job scam, report to: Cyprus Crime Combating Department
Limassol
JOB TITLE: Sales Assistant
REPORT TO: Sales Supervisor or Team Leaders
JOB PURPOSE: Provide excellent customer service, aiming at reaching sales goals and store profitability.
1. MAIN RESPONSIBILITIES
Effective Customer Service and Sales
§ Provide excellent customer service at all selling points (sales floor, fitting rooms, kiosks, cash desks etc.).
§ Maintain excellent knowledge of all products and be well informed about all offers and promotions.
§ Promote additional sales by upselling, cross-selling, as well as additional services, e.g. clothing repair.
§ Be well informed of daily sales goals and contribute to their achievement.
§ Effective handling of customer complaints.
§ Effective communication with supervisors and store management team
§ Excellent knowledge of cash machine operation.
§ Promote the company’s customer loyalty scheme
Visual standards and store image
§ Maintain high visual standards according to company guidelines and retail standards
§ Maintain full availability of products and on time replenishment
§ Ensure tickets and security alarms are attached on products properly and items are sorted by size.
§ Keep the store clean and tidy
Compliance with company rules and regulations
§ Understand and comply with all Company procedures and all Health and Safety rules for customers and products.
§ Follow Company rules i.e. dress code, timetable.
§ Perform any other duties that may be assigned, pertinent to the role.
§ Cooperate with company management to reduce thefts in the store.
2. MAIN SUCCESS FACTORS
· Achievement of sales goals
· Achievement of additional sales (cross selling, link-selling)
· Results of Mystery Shopper (customer service, store image, replenishment)
· Effective use of cash machine
· Number of customer complaints
· Reduction of thefts in the store
3. INDIVIDUAL SPECIFICATIONS
· Personal characteristics:
o Passion for customer service, passion for fashion
o Ability to learn quickly
o Extrovert, pleasant personality
· Education:
o Good knowledge of Greek and English language (especially speaking and understanding).
o Knowledge of any other language is considered an advantage
o Basic knowledge of arithmetic
o Computer literate
· Previous experience:
o Previous experience in a customer service position and cash machine handling is desirable.
Please send your CV to emma@jobscyp.com
