Warning

CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.

If you've been targeted by a job scam, report to: Cyprus Crime Combating Department

Position Details
Reference No.
104296
Title
Customer Relationship Manager
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
22/10/2019
Contact Details
Company
CareerFinders Ltd.
Contact Person
Scott Gray
Address
Head Office
6th Floor, Athlos Building, 28 Nikis Avenue,
Nicosia, 1086

Limassol
Phones
+357 25 041690
Email
jobs@careerfinders.com.cy
Job Description

CareerFinders, on behalf of our client, a long-established and expanding Online Marketing company with offices in the heart of Limassol, we are seeking to recruit an experienced Customer Relationship Manager to join their team of professionals. The successful applicant should have a minimum of 2+ years of experience as a Customer Relationship Manager, ideally within the Online Gaming sector.

Key Duties/Responsibilities:
 

  • Manage the production of CRM plans in accordance with Company’s planning process.
  • You will strategize, communicate, execute, test, and evaluate various CRM projects.
  • You will report progress of your CRM efforts to the management and other departments.
  • Assist in prioritizing projects to ensure business critical deadlines are always met as a priority.
  • Work closely with internal company departments to ensure alignment on communication and events performed globally.
  • Plan and ensure CRM campaigns’ consistency, attractiveness, cost efficiency and alignment across company’s goals.
  • Liaise frequently with the marketing, product, analytics and copywriter teams to design marketing initiatives and test new innovative ideas to increase the number and value of customers.
  • Ensure compliance with regulations and legislations applied in the iGaming industry.
  • Drive to own and execute projects together with an ambitious team.
  • Hands-on, proactive, and ready perform other tasks as assigned when needed.

 
Key Skills/Experience:
 

  • Minimum 2-3 years of CRM experience in eCommerce / iGaming sectors,  working ideally in the UK and other Western European markets. 
  • Experience working with R&D teams in implementing new features.
  • Understanding of customer relationship management theory and practice.
  • Strong analytical skills, high proficiency in Excel and ability to track and report on CRM KPIs
  • Ability to use customer data to segment and personalise content and offers.
  • Excellent communication skills, written and verbal, Highly organised and methodical, with excellent attention to details.
  • Ability to function as a self-starter with an emphasis on getting things done
  • Must be able to work under pressure in fast paced environment.
  • ability to problem solve and adapt to changing business requirements
  • Strong interpersonal skills with the ability to build relationships across departments and remote offices.
  • Previous exposure to project management within diverse teams.
  • Extensive knowledge of MS Office tools.


To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy