CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.
If you've been targeted by a job scam, report to: Cyprus Crime Combating Department
Limassol
A regulated forex broker, is seeking to hire a motivated Back Office / Customer Support Officer for their office based in Limassol.
The candidate must be fluent English speaker and must have a good understanding and experience with financial products and relevant reports.
He/she mush handle the customer support via email, live chat and calls;
Main duties:
Reviewing the client’s request to open an account;
Conducting the due diligence procedures at the account opening stage (“Know your Client” procedures);
Checking the client’s documentation and provided information;
Translating of documents if necessary;
Implementing the appropriateness test determining the assessment of the expertise, experience and knowledge of the Client;
Contacting clients for missing documents or additional information;
Appropriately filling the client account documentation and check list;
Updating client’s account;
Assistance and client support by request;
Performing necessary tasks for facilitating clients’ deposits and withdrawal requests
Client record keeping and documentation filing;
Reconciling client account trading balances with balances in Payment System Providers.
· Fluent in English, both verbal and written
· College or University degree
· Computer Literate, experienced with advanced Excel files
· Knowledge of Greek or Russian will be considered an advantage
· Previous experience in Customer Support or Back Office within Forex company is essential
We offer a pleasant work environment
· 1500-1800 EUR gross, depending on the qualification and experience
· 13th salary
· 21 days annual leave
If you are interested in the above position please send your CV to info@arumcapital.eu