CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.
If you've been targeted by a job scam, report to: Cyprus Crime Combating Department
6th Floor, Athlos Building, 28 Nikis Avenue,
CareerFinders, on behalf of our client, an International credit management services company, we are seeking to recruit a number of customer-focused individuals who speak either Native French or Native English to join their expanding team of professionals based in Limassol. The successful applicants will have excellent communication skills and any previous experience within a Call Centre environment will be considered a significant advantage.
- Daily written and phone-based business communications with companies abroad.
- Independent handling of international cross-border accounts.
- Engaging in active listening with callers, confirming or clarifying information and diffusing any difficulties/queries as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
- Confident and self-motivated personality with excellent communication skills (Native French or Native English is essential).
- Sales experience will be considered an advantage.
- Previous and extensive experience in a Call Centre environment would be an added advantage.
- Able to stay calm under pressure.
- Excellent customer communication skills.
- Proven experience of computers and software applications, including MS Office.
- Ability to work in team.