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CareerFinders, on behalf our client, an established Financial Services company with offices in Larnaca, we are seeking to recruit a Customer Support Officer to join their expanding team of professionals. The successful applicant will have a minimum of 1+ years of relevant experience and have excellent communication skills in English. Key Duties/Responsibilities:
- Back-office administration tasks including account applications review, risk checks, filing, reporting and client verification.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer issues/requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as required.
Key Skills/Experience:
- Bachelor Degree in Business Administration or related field.
- Excellent knowledge of English plus one or more of German, Spanish, or Italian is a must.
- 1+ years experience in a back-office administration role in banking, internet banking, forex industry or corporate service provider or similar.
- Excellent communication skills and excellent command of English language both verbal and written. Good knowledge of the Spanish language would be considered an advantage.
- Any previous experience in the payment processing sector will be considered an advantage.
- Good command of Microsoft Office.
To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy
