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Position Details
Reference No.
106972
Title
Senior Fraud & Payment Office VAC-18621G
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
17/01/2020
Contact Details
Company
StaffMatters Recruitment Specialists on behalf of a client
Contact Person
Administration Team
Address
Limassol
Limassol
Phones
25341383
Email
admin@smstaffmatters.com
Job Description

Reference: VAC-18621G
Company: Online gaming company
Location: Limassol, Cyprus
Salary: Base salary 28k – 32k Euro gross/year
Job Type:  Permanent

Job Detail
Our client is an online gaming company with offices in Limassol and they are looking to recruit a dynamic experience candidates in the role of Senior Fraud & Payment Officer .

As Senior Fraud and Payment officer, you will be the person who always thrives to deliver above expectations while working smarter not harder.

Essential Competencies:
Excellent Knowledge of Microsoft Excel for data analysis or similar software
Excellent verbal and written English communication skills
Excellent analytical and organisational skills.

General Requirements:
Minimum 4-5 years in Igaming
Strong Interest in data Analysis (Excel, Power BI, Tableau etc) and process improvement.
Good knowledge of Payment methods:
Merchant account applications
Back offices/Merchant account configurations.
Testing and troubleshooting o Chargeback Management
Strong motivation to constantly improve
Self-starter with ability to work on own initiative and/or as part of a team.

Desirable:
Broad Knowledge of payment methods for various markets.
Good Knowledge of Devcode Payment IQ or similar platforms.
Knowledge of customer verification process for different jurisdictions.
Knowledge of gameplay checks and potentially damaging activities and patterns.
A minimum of 4 full years experience in e-commerce, marketing and/or I-gaming.

Key Responsibilities:
Assist the manager with various tasks not limited to training, procedure reviews, weekly/Monthly reports.
Build Metrics and reports on transactions; share insights to improve:
Approval rates
Transactions cost
Risk and Fraud Mitigation
Assist with payment methods’ applications, configuration and testing.
Independently determine transaction issues, damaging activities and be able act according to procedures while proposing more efficient solutions or ideas.
investigate and report valuable updates on payment products and competitor sites.
Review, approve or reject account registrations, deposits and withdrawals.
Complete team and individual project work to improve processes and product effectiveness.
Regularly initiate performance and cost analysis on Software Rules and department procedures.

Due to the dynamic nature of the company, tasks and responsibilities at this position may evolve and change from time to time.

Salary and benefits:
Base salary 28k – 32k Euro gross/year
Bonus bracket 2k-3k Euro / year
Sport, Gym or any other fitness membership of up to EUR 250 per calendar year of employment.
5 Days a week Monday – Sunday (on a shift rotation)
40H a week
Shift hours: 9AM
26 Days Annual Leave