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Corner Anexartisias & Kyriakou Matsi,
3302, Limassol, Cyprus
Limassol
On behalf of our client, a leading online gaming company, we are looking to recruit a Fraud and Payment Officer for their offices based in Limassol.
Key Responsibilities:
- Review and crosscheck customer documents against registered details.
- Monitor financial transactions and gaming activity across all channels to identify, assess and mitigate risk, fraud, and bonus abuse.
- Review, approve or reject account registrations, deposits and withdrawals.
- Independently determine transaction issues, damaging activities and be able act according to agreed procedures while proposing more efficient solutions or ideas.
- Review and report valuable updates on competitor sites.
- Assess overall risks and undertake in-depth transactional and behavioural reviews to build full customer risk profiles.
- Assist the manager with financial reporting and various data analysis.
- Built Metrics and report on fraud statistics; share fraud trends to improve team knowledge and detection rates.
- Complete team and individual project work to improve processes and product effectiveness.
- Assist the team during work with internal stakeholders such as product, casino, Responsible Gaming, Customer Support, and Payments to ensure that while fraud risks are managed effectively, there is minimal friction to our customers.
- Regularly initiate performance analysis and improvement on Software Rules and department procedures.
- Keep aware of active bonus campaigns and their vulnerabilities assuring that vulnerabilities do not manifest into business losses.
Requirements:
- Bachelor degree in Business Administration or other similar field
- Minimum 3 years of experience in e-commerce, marketing and/or I-gaming.
- Interest in financial reporting and data analysis
- Good verbal and written English communication skills.
- Good knowledge of Microsoft Excel & Word or similar software.
- Attention to details; good analytical and organisational skills.
- Strong motivation and willingness to constantly improve.
- Self-starter with ability to work on own initiative and/or as part of a team.
- Knowledge of customer verification process for different jurisdictions.
- Knowledge of gameplay checks and potentially damaging activities and patterns.
Applicants should submit their CV to vacancies@careermasters.eu quoting the name of the position in the subject line of the email.
Due to high volume of received applications, only successful candidates will be contacted.
All applications will be treated in the strictest confidence.
