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Limassol
Our client is an industry leading investment firm with headquarters in Limassol, Cyprus and representative offices abroad. They are looking to add a polish speaker to their team that will be responsible for providing high quality customer service to the company's clients. The successful candidate will be native/fluent in polish with very good knowledge of the English language, positive attitude and ability to work shifts.
JOB DUTIES:
- Dealing with clients’ inquiries via live chat, email and telephone
- Performing personal clientele analysis and taking actions as required
- Handling client inquiries appropriately and ensuring that high level service is provided
- Promoting available products and services to clients
- Developing and maintaining excellent relationships with prospective and existing clients
- Cooperating effectively with other departments as required
- Contributing to team effort by achieving targeted results
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent Polish speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
