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Limassol
Our clients is a reputable and well - established investment firm with headquarters in Limassol, Cyprus and representative offices in other EU countries as well as Australia. They are looking for a Hungarian speaking for their Client Relations Management team that will be responsible for managing the relationships with the Hungarian speaking clients, providing high quality client support and driving the market to success.
JOB DUTIES:
- Developing and maintaining excellent relationships with prospective and existing clients
- Responsible for activating new client leads and follow up on potential clients
- Handling client inquiries appropriately and ensuring that high level service is provided
- Performing personal clientele analysis and taking actions as required
- Dealing with clients’ inquiries via live chat, email and telephone
- Performing personal clientele analysis and taking actions as required
- Staying abreast with the latest developments, products and marketing promotions that the company launches and the relevant terms and conditions; and communicating them to the clients
- Ensuring compliance with the company’s legal guidelines and compliance procedures
- Providing suggestions on system enhancements
- Acting in the best interest of the company at all times, and cooperating with the rest of the Client Relations team in order to perform business development
- Cooperating effectively with other departments as necessary
- Contributing to the team effort by achieving targeted results
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent Hungarian speaker with excellent oral and written skills in English
- Reliable, with integrity of character
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Dynamic, innovative and target oriented
- Strong computer literacy
- Valid work permit required
Benefits:
- Attractive remuneration package plus performance related reward
- Private health insurance
- Corporate pension fund
