Pre-Sales and Support Specialist VAC-19002M

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Position Details
Reference No.
109931
Title
Pre-Sales and Support Specialist VAC-19002M
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
29/05/2020
Contact Details
Company
StaffMatters Recruitment Specialists
Contact Person
Administration Team
Address
Corner Anexartesias & Kyriakou Matsi Streets, Limassol Roussos Tower, Office 4B, 4th Floor
Limassol
Phones
25341383
Email
admin@smstaffmatters.com
Job Description

Our client, a mobile connectivity solutions company in Limassol, is looking for a driven and experienced Pre-Sales and Support Specialist, Wireless who will accompany customers throughout the development cycle of their products, ranging from design to integration and testing phases. You will also be responsible for customer demonstrations and training sessions. Interactions with customers will be via our portal and by telephone, in addition to visits to their offices

Responsibilities:

Provide technical support to The Company's clients in the following expertise: 

o The hardware and electronic components of our boards and systems (DSP, ARM controller, power amplifiers, etc.);

o Embedded software L1 PHY, stack (L2 / L3) and wireless core (LTE, UMTS and GSM); 

o Our embedded development environment for our DSP

Train customers to integrate and use The Company's products

Assist the sales team in customer meetings with technical demonstrations and presentations

Assist with coordination between sales, engineering and product management teams to deliver products that meet customer requirements and deadlines

Participate in writing and reviewing technical documentation used by clients

Attend trade shows and conferences with the sales team

Work together with different design teams including SW, HW, FW, RF and other stakeholders to ensure the overall system architecture is aligned with product requirements

Requirements:

Bachelor's degree in telecommunication, electrical engineering, computer engineering or computer science

Good communication skills

Excellent knowledge of English, oral and written

Organized and able to work independently

Strong knowledge of wireless base stations, including system architecture, hardware and software development, testing phases and field deployment

Experience with networking and WiFi protocols

Strong knowledge of wireless protocols and standards

Solid experience with at least one of the following technologies: LTE, UMTS and GSM

Experience with C/C ++ and/or embedded programming languages

Strong knowledge of Linux

Familiar with electronic equipment, radio frequency transmitters and power amplifiers

Good team player

Autonomous, quick learner

Like investigating bugs

Good interpersonal and communicational skills

Available for international travel about 25% of the time, sometimes with short notice