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Limassol
Our client, a mobile connectivity solutions company in Limassol, is looking for a driven and experienced Pre-Sales and Support Specialist, Wireless who will accompany customers throughout the development cycle of their products, ranging from design to integration and testing phases. You will also be responsible for customer demonstrations and training sessions. Interactions with customers will be via our portal and by telephone, in addition to visits to their offices. Support experience is not a must; level of knowledge on the relevant technologies is more important.
Responsibilities:
Provide technical support to The Company's clients in the following expertise:
o The hardware and electronic components of our boards and systems (DSP, ARM controller, power amplifiers, etc.);
o Embedded software L1 PHY, stack (L2 / L3) and wireless core (LTE, UMTS and GSM);
o Our embedded development environment for our DSP
Train customers to integrate and use The Company's products
Assist the sales team in customer meetings with technical demonstrations and presentations
Assist with coordination between sales, engineering and product management teams to deliver products that meet customer requirements and deadlines
Participate in writing and reviewing technical documentation used by clients
Attend trade shows and conferences with the sales team
Work together with different design teams including SW, HW, FW, RF and other stakeholders to ensure the overall system architecture is aligned with product requirements
Requirements:
Bachelor's degree in telecommunication, electrical engineering, computer engineering or computer science
Some experience in telecommunications is a must
Good communication skills
Excellent knowledge of English, oral and written
Organized and able to work independently
Strong knowledge of wireless base stations, including system architecture, hardware and software development, testing phases and field deployment
Experience with networking and WiFi protocols
Strong knowledge of wireless protocols and standards
Solid experience with at least one of the following technologies: LTE, UMTS and GSM
Experience with C/C ++ and/or embedded programming languages
Strong knowledge of Linux
Familiar with electronic equipment, radio frequency transmitters and power amplifiers
Good team player
Autonomous, quick learner
Like investigating bugs
Good interpersonal and communicational skills
Available for international travel about 25% of the time, sometimes with short notice
Working hours: 8 hours per day with some flexibility: arriving at work between 09:00-12:00 and 1 hour lunch break. Working from home sometimes is an option
Salary of 20,000-25,000 EUR gross per annum + Private Health Insurance, holiday fund, lunch provided in the office
