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Limassol
Our client is a boutique style Cysec Regulated Forex broker based in Limassol and they are currently recruiting a Head of Back Office
Responsibilities:
Supervising the back-office team regarding the opening of trading accounts quality check, process and customer support
Responsible for monitoring all client funds (Deposits & Withdrawals)
Be able to lead the customer's onboarding process
Responsible for KYC verification for potential and existing clients
Responsible for recruitment, training, assign, schedule, coach, counsel and employees' discipline
Implement Operations protocols, productivity, quality and customer-service standards, complete audits and supporting team managers daily inquires and problems
Identify and address problems and opportunities for the company
Support on regulation requirements determined by compliance officer
Key Requirements:
Fluent in English and one other language preferably French/German /Spanish or Italian
Previous experience as Head of Back Office in Forex
Experience in preparing management reports
Advanced skills with Microsoft Office
Cysec Certification is an advantage
Ability to multi-task, prioritize, and manage time effectively
Works well under pressure
Working hours
Monday to Friday 9:00am to 6:00pm
Salary and benefits
2300 Euros gross monthly x 12
Medical Cover
