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Position Details
Reference No.
112509
Title
Customer Support and service representative
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
23/10/2020
Contact Details
Company
UR Trade Fix Ltd
Contact Person
HR Department
Address
Limassol
Limassol
Phones
357 25 262 938
Email
careers@tradeo.com
Job Description

Job Description

We are currently looking for a Customer Support and service representative to join our office in Limassol. This is a unique opportunity for an individual who is experienced in the forex industry and is keen to advance his/her career.

Required Qualifications

Main Duties And Responsibilities

  • Dealing directly with clients inquires via live chat, email and telephone
  • Assisting with the process of obtaining client documentation
  • Handling calls and incoming requests from clients
  • Coordinating with the sales team and other relevant departments to properly and effectively assist clients
  • Informing the clients about company’s KYC procedures
  • Support and assisting clients with their trades and MT4 platform

Candidate Profile

  • Fluent English – written & verbal
  • Customer service oriented
  • Conversion or Retention experience at least for 6 months it’s a must
  • Excellent communication skills– written & verbal
  • Previous experience in the Forex industry
  • Prior experience in a similar position will be considered as an advantage
  • Knowledge of MT4 platform
  • IT literate preferably Microsoft Office
Other Requirements

Benefits 

  • Opportunity for self-development and career advancement
  • Free Medical insurance
  • An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.
  • Working within a multicultural, friendly and highly motivating environment

Employment Status:

Full-time

Company Location:

Limassol, Cyprus

Application:

If you are interested in applying for this position, kindly send your CV to careers@tradeo.com quoting the position into the subject line.

All CVs will be treated in strict confidence. Due to the high volume of applications, only short-listed candidates will be contacted.

Note:

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