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Limassol
Our client is a leader in the international internet gaming industry and they are looking to hire a Risk & Payments Agent to join their team in Limassol.
Responsibilities:
Monitoring customer accounts to detect fraudulent patterns
Investigating, reporting and undertaking remedial action on suspicious account transactions
to protect business from financial loss
Utilization of fraud and payments systems to optimise deposit conversion percentages and
keep chargeback ratio within acceptable limit
Reviewing and processing all withdrawal requests
Contributing and ensuring compliance
Resolving customer queries
Interacting with other departments as necessary to meet client’s needs
Maintaining professionalism at all instances
Requirements:
Able to work 24/7 shifts on rotation: Monday to Sunday: 00.00 - 08.00 / 08.00 - 16.00 / 16.00 - 00.00
Experience preferred but not mandatory
Excellent command of English language
Attention to details and quality of work
European citizenship
Remuneration & Benefits:
Career development
21 day’s annual leave
Group Medical Scheme
Complimentary lunch
Team Building Activities
Salary based on skills and previous experience plus benefits
