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Limassol
Advance Career, on behalf of our client, a Forex Company in Limassol, is seeking to recruit an Italian or Dutch Speaking Customer Support/Complaints Representatives;
Responsibilities:
Provide customer support via chat, phone and emails
Resolves product related issues
Resolves complaints by customers
Works closely with the Compliance team
Ongoing and direct communication with clients in support of any queries or issues
Call Monitoring
Degree in Business Studies or any other relevant field will be consider as an advantage
Fluency in English and one of the following languages: Italian or Dutch - both verbal and written.
Experience in a similar position will be considered as an advantage
Financial markets background will be considered as an advantage
Excellent use of Microsoft Office (Word, Excel, PowerPoint)
An attractive remuneration package will be offered to the successful candidate.