Back-Office Manager/KYC Officer

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Job Description:

·         Processing deposit and withdrawal requests.

·         Checking KYC documents and activating accounts.

·         Communicate with banks and payment processors.

·         Ensuring all the back office workload is completed on time.

·         Managing Customer support desk and assisting client via LiveChat, emails and phone as and when required.

·         Ensuring all customer support systems, procedures and processes comply with the relevant regulatory environment.

·         Managing ad-hoc situation.

Qualifications required:

·         University or College Degree

·         Minimum 2 years experience in forex, finance or similar industry.

·         Fluency in English – extra language would be considered an advantage

·         Ability to work in a fast paced environment

·         Process driven and attention to detail

·         Computer literate- Microsoft office knowledge highly desirable.

·         Proven ability to meet deadlines and work under pressure.

·         Excellent skills in document and process formation

Benefits:

Monday to Friday 9:00am – 6:00pm working hours.

An attractive remuneration package will be offered to the successful candidate.

Professional growth.

Please note that due to the high volume of applications received, only successful candidates will be contacted.