Back Office Administrator

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Our client is an investment firm currently establishing offices in Limassol and looking to build a their team. They’re looking for a Back Office administrator with experience in a similar role, knowledge in excel, can-do and positive attitude that will grow with the company.

Job Responsibilities

• Answer all emails received from clients regarding queries on the account opening process as well as amending existing accounts.
• Providing administrative and support services efficiently for smooth functioning of organization and effective working of employees.
• Be the mediator between the customer support team and the Retention team when required.
• Preparing reports for the management when required.
• Responsible for all administration of the company’s office
• Provide assistance to the management as required
• Update and maintain office policies as necessary.
• Organize office operations and procedures

Requirements

• A University diploma in any field will be considered an advantage
• Fluency in English
• Good knowledge of Excel
• Previous experience within the forex/fintech industry would be considered an advantage
• Computer literacy with a very good working knowledge of Microsoft Office applications
• Familiar with the Due Diligence process - KYC process
• Experience in a customer facing role.
• Friendly, Outgoing and Trustworthy personality.