User QA Operations Officer

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Position Details
Reference No.
115075
Title
User QA Operations Officer
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
29/06/2021
Contact Details
Company
IronFX
Contact Person
HR Department
Address
2 Iapetou Street, Agios Athanasios, 4101, Limassol, Cyprus
Limassol
Phones
+357 25027000
Email
hr@ironfx.com
Job Description

IronFX is a leading global online broker specialising in Forex, CFDs, Commodities and Spot Metals since 2010. IronFX is operating under of multiple of reputable licences (UK,Australia,Cyprus,South Africa), brands and offices around the world. Due to continuous expansion of our global operations, we currently seek a dynamic individual to assume the role of User QA Operations Officer. 

Job Description:

  • Participate in the quality checks before a new release is live
  • Do regular checks to ensure websites’ links functionality and other deficiencies 
  • Identify gaps in the existing systems and provide gap analysis to the relevant stakeholders, to ensure a  satisfactory user experience through fixes and new developments
  • Follow up with the stakeholders are involved in projects to ensure that there is a progress according to  the business requirements
  • Provide ongoing feedback for improvements through a competitor’s analysis 
  • Identify customers’ needs and gaps in company’s websites and recommend new topics
  • Develop and maintain product and industry knowledge
  • Review, edit and improve internally and externally facing written content when needed
  • Ensure all-around consistency  person Specification

Person Specification:

  • Bachelor’s degree preferably in Business administration, research and development or relevant field
  • Previous experience in the same position within the Forex Industry will be considered as an advantage
  • Great attention to detail
  • Business fluency in the English language
  • Must be able to effectively organize, prioritize and execute tasks to meet strict deadlines
  • Ability to manage multiple projects simultaneously, work within a marketing team, and other departments
  • Computer literate and good knowledge of Microsoft Office programs
  • Good interpersonal and communication skills 

Remuneration & Benefits:

  • Excellent remuneration package 
  • Benefits package includes Company’s Group Medical Scheme, Discount Card Scheme, and sponsorship on work related trainings & professional examination.
  • In house cafeteria / catering available

If you want to be a successful QA Officer and match the above criteria, please forward your CV to hr@ironfx.com.