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Limassol
For our client, a well-reputed International Firm, we are looking for an experienced Technical Training Coordinator with experience in Electrical Engineering.
Responsibilities:
Collaborates with relevant stakeholders to identify training needs
Creates and runs online and face-to-face training programs across the entire Group Products and Services plan
Responds promptly to customer inquiries
Logs calls into our CRM database to provide historical information and adapt the answer
Diagnoses product-related issues by investigating and interpreting customers' symptoms
Solves customers' issues by following written instructions and procedures and conveying them to the customer
Identifies proper product usage and suggest corresponding devices and techniques
Qualifications
Bachelor's Degree in Electrical Engineering, or any related background will be considered an advantage but it is not a must. Candidates with no degree but with some experience in Electrical Engineering will also be considered
English is an absolute must.
3 to 5 years of experience is a similar role
Salary based on qualifications and experience
TO APPLY for this job opportunity, send your CV (in English please) to admin@smstaffmatters.com and include the reference: Technical Training Coordinator - VAC-A20356S. We look forward to hearing from you!
