Backoffice Officer/Customer Service

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Position Details
Reference No.
116355
Title
Backoffice Officer/Customer Service
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
14/06/2021
Contact Details
Company
Trust Capital TC LTD
Contact Person
Farah Hawilo
Address
23 Olympion street
Limassol
Phones
25378899
Email
careers@trustcapitaltc.com
Job Description

GENERAL PURPOSE

To provide support for the daily, weekly and monthly accounting functions as well as financial information for the organization by maintaining and reconciling general ledger accounts. Other back-office tasks involve the activities of accounts, sales records, and general back-office maintenance.

MAIN JOB TASKS & RESPONSIBILITIES

ยทย ย ย ย ย  Input deposit and withdrawal transactions on CRM; verify that amount is also processed on trading system

ยทย ย ย ย ย  Maintain credit policy; obtain approval prior to any credit transaction

ยทย ย ย ย ย  Enable customer accounts upon initial deposit; disable accounts as per dormant account policy

ยทย ย ย ย ย  Monitor client transactions for any suspicious trades

ยทย ย ย ย ย  Remain updated on all AML and TF issues and regulations; monitor transactions for irregularities

ยทย ย ย ย ย  Reconcile trades/positions between customers and clearers/counter parties

ยทย ย ย ย ย  Interface with clearing firmsโ€™ operations staff

ยทย ย ย ย ย  Generate P&L reports and reconcile with General Ledger

ยทย ย ย ย ย  Improve on/implement new back office control processes

ยทย ย ย ย ย  Develop/maintain back office procedures manual

ยทย ย ย ย ย  Maintain customer files; liaise closely with Compliance to preserve integrity of customer info/transactions

ยทย ย ย ย ย  Compile daily and weekly reports as per requirement of Finance Manager

Required Qualifications

ยทย ย ย ย ย  Ability to conceive/implement new processes as required

ยทย ย ย ย ย  Ability to work with spreadsheets/databases required

ยทย ย ย ย ย  Detail-oriented/organized/excellent documentation skills required

ยทย ย ย ย ย  Experience in middle or back office roles in trading environment required

ยทย ย ย ย ย  Knowledge of and experience with investment products preferred

ยทย ย ย ย ย  Bachelorโ€™s degree in accounting/finance/related (or relevant work experience) strongly preferred

ยทย ย ย ย ย  Excellent communication skills both written and oral

ยทย ย ย ย ย  Ability to multitask/prioritize multiple projects required