Back Office Officer

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Job Description

Our client is a leading technology and services provider in the brokerage industry, with vast experience in all aspects of brokerage management. They are currently looking for a Back Office Officer to join their team.

Job Responsibilities

• Maintaining the accounts and financial details. (i.e. Valid Documents, updated information).
• Providing administrative and support services efficiently for smooth functioning of organization and effective working of employees.
• Process applications for the opening of new client’s accounts.
• Amend client’s accounts (e.g. leverage, profile etc.) into the Company’s software.
• Answer all emails received from clients regarding queries on the account opening process as well as amending existing accounts.
• Implement strong Know Your Client procedure to all potential and existing clients.
• Ensure that all necessary documentation is collected and update the Company’s software about the collection of these.
• Keep client records (i.e. agreements, ID documents, investor questionnaire, Know Your Client information) in electronic form.
• Forward financial matters and requests to the Accounting Department.
• Liaise with the Head of Back office for any queried issues.
• Call and Email Monitoring as per requirements set by the compliance department

Requirements

• Previous experience in a similar role
• Excellent command of the English language.
• Any additional languages would be considered an advantage
• Computer literacy with a very good working knowledge of Microsoft Office applications