CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.
If you've been targeted by a job scam, report to: Cyprus Crime Combating Department
6th Floor, Athlos Building, 28 Nikis Avenue,
Nicosia, 1086
Nicosia
CareerFinders, on behalf of our client, a leading provider of trading and investment services with regional offices in Cyprus, we are seeking to recruit a CRM Executive to join their expanding team. The successful applicant will work collaboratively with the CRM Manager to execute the CRM roadmap across the company and its associated brands. A minimum of 2+ years of relevant working experience in a dedicated CRM role is a must as well as outstanding communication skills in English.
Key Duties/Responsibilities:
- Work collaboratively with the CRM Manager to execute the CRM roadmap across Markets.com and associated brands.
- Become a systems expert and CRM champion of the platforms we use, including but not limited to Solitics, Salesforce Marketing Cloud, SAS VA and Tableau.
- Design and imagine customer journeys and triggered automations across multiple channels including email, mobile, SMS, in-platform and new tools we onboard.
- Take ownership of exciting projects and campaigns to demonstrate your expertise, whilst remaining accountable to key deadlines set by our stakeholders.
- Plan, execute and schedule multi-channel campaigns with keen focus on our KPIs to drive positive customer experience and outcomes.
- Use analytics tools to review our ongoing performance across campaigns and initiatives to effectively monetise our activity and tell stories through data.
- Providing solutions to specific requirements and appropriately troubleshooting issues that can appear across our digital channels.
- Play a key role in adding value to CRM strategy in areas such as optimisation, AB tests and next best action.
- Be able to work in an agile manner where business requirements can shift priorities suddenly to ensure we service regulatory or other types of requests.
- Build strong relationships across the business to ensure CRM are listening to all voices across marketing, technology, client services, commercial and compliance.
Key Skills/Experience:
- Minimum 2/3 years’ experience working in a dedicated CRM role (financial desirable).
- University degree or equivalent qualification (marketing, digital, management desirable).
- Previous successes working with a major CRM platform e.g Salesforce, Microsoft Dynamics 365, HubSpot.
- Experience using reporting software to drive value in CRM e.g Tableau.
- Demonstrable knowledge of HTML and CSS (desirable but not essential).
- Ability to present your findings and ideas across other departments.
- Can do attitude to be self-motivated and to have the ability to work around challenges.
To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CYP5176. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.
