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Limassol
Our client is a CySEC licensed forex broker looking to hire a Back Office Executive on a fixed-term contract (Covering Maternity leave, 8 months) with the possibility of turning permanent.
Our group of companies is highly devoted to its clients by offering the best trading conditions in the Forex industry. We are focused on providing the best customer support, services and trading experience to offer a journey to remember. We are expanding our business and looking for unique individuals who can quickly adapt and join our friendly and fast-paced environment.
Job Duties/Responsibilities:
Implementation of the internal regulations and procedures for the department
Opening of new client's accounts
Provision of information to Clients and prospects regarding the Company and guiding them on how to open a physical or corporate account,
Implement strong Know Your Client (KYC) procedure to all potential and existing Clients,
Closing of clients' accounts
Keep client records (i.e. agreements, ID documents, investor questionnaire, Know Your Client information) in electronic form on an annual basis
Amend existing Client Accounts (i.e. Valid Documents, updated information, leverage, profile etc),
Preparation and sending of clients' execution confirmation reports
Preparation of client's periodic statements
Preparation of back office manuals, terms & conditions, contracts, procedures, policies and relevant disclaimers
Preparation of Various regulatory reports
Monitoring client's deposits, withdrawals and inter-account fund transfers
Deposit fraud prevention and charge back
Ensuring that all payment gateways are online and working properly
Ensuring that fraudulent transactions are investigated and resolved, placing procedures to minimize them
Establishing and maintaining working relationships with various payments vendors
Forward financial matters and request to the accounting department
Processing Deposits and withdrawals
Any other tasks as assigned from time to time by the Head of Back Office
Requirements:
At least 1-2 years' experience working in the Back office department within the Forex industry is a must
Holder of CySEC Basic or Advance Certificate would be considered as an advantage
Proficiency in English Language and an additional language would be considered as an advantage
Excellent knowledge of Back office regulations and procedures
Strong level of accuracy and attention to detail
Excellent knowledge of MS Excel
Benefits:
2000 Gross a month
There could be shifts but will be on a 2 weekly basis, and latest finish will be 9pm
TO APPLY for this job opportunity, send your CV (in English please) to admin@smstaffmatters.com and include the reference: Back Office Executive (8 months contract) - VAC-A20697C. We look forward to hearing from you!
