Head of Back Office

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Job Description

Our client is a CySEC licensed investment firm with offices in Limassol and a team that is currently growing. They’re currently looking for the Head of Back Office. The successful candidate will have three or more years experience in a similar role and will also  have experience in  team management.

Job Responsibilities

• Managing Back office department
• Maintaining the accounts and financial details. (i.e. Valid Documents, updated information).
• Providing administrative and support services efficiently for smooth functioning of organization and effective working of employees.
• Process applications for the opening of new client’s accounts.
• Amend client’s accounts (e.g. leverage, profile etc.) into the Company’s software.
• Answer all emails received from clients regarding queries on account opening process as well as amending existing accounts.
• Implement strong Know Your Client procedure to all potential and existing Clients.
• Ensure that all necessary documentation is collected and update the Company’s software about the collection of these.
• Keep client records (i.e. agreements, ID documents, investor questionnaire, Know Your Client information) in electronic form
• Handle ling Deposit/Withdrawal and implementing policies and procedures
• Forward financial matters and requests to the Accounting Department.
• Call and Email Monitoring as per requirements set by compliance department

Requirements

• 3+ year previous experience in a similar role
• Experience in team management
• Excellent command of the English language.
• Any additional languages- an advantage
• Computer literacy with very good working knowledge of Microsoft Office applications
• University Degree- an advantage
• knowledge of Cysec regulations, FX industry.