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Position Details
Reference No.
22601
Title
Microsoft Systems Engineer
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Nicosia
Posted On:
07/03/2014
Contact Details
Company
SKAI Consultancy Ltd
Contact Person
Athos
Address
Nicosia
Nicosia
Nicosia
Phones
22774424
Email
athos@skai.com.cy
Job Description
On behalf of our client a leading IT firm we are seeking to recruit for Microsoft Systems Engineers.
Essential Duties and Responsibilities:
IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual Microsoft environments.
Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
Support services for HP related technologies: Servers, Storage, and Networking.
Implement and support disaster recovery solutions
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Remote access solution implementation and support: VPN, Terminal Services
System documentation to include system reviews and recommendations
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
Essential Duties and Responsibilities:
IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual Microsoft environments.
Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
Support services for HP related technologies: Servers, Storage, and Networking.
Implement and support disaster recovery solutions
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Remote access solution implementation and support: VPN, Terminal Services
System documentation to include system reviews and recommendations
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
Required Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Preferred 2-3 years experience working in the IT Field
Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, HP Networking (AIS, ASE, MASE) and System/Storage, Cisco CCNA, VMware VCP
Interpersonal skills: telephone skills, communication skills, active listening and customer-care
Diagnosis skills of technical issues
Ability to multi-task and adapt to changes quickly
Technical awareness: ability to match resources to technical issues appropriately
Service awareness of all organization’s key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Typing skills to ensure quick and accurate entry of service request details
Self-motivated with the ability to work in a fast moving environment
IT Degree preferred in a technology-related discipline
Preferred 2-3 years experience working in the IT Field
Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, HP Networking (AIS, ASE, MASE) and System/Storage, Cisco CCNA, VMware VCP
Interpersonal skills: telephone skills, communication skills, active listening and customer-care
Diagnosis skills of technical issues
Ability to multi-task and adapt to changes quickly
Technical awareness: ability to match resources to technical issues appropriately
Service awareness of all organization’s key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Typing skills to ensure quick and accurate entry of service request details
Self-motivated with the ability to work in a fast moving environment
IT Degree preferred in a technology-related discipline
Other Requirements
Company Culture:
We seek candidates with a unique blend of detailed organization and creative problem solving skills who are capable of working independently and following a project through from beginning to end effectively and proficiently. You must be a self starter, have the desire to succeed in a fast paced, team environment and have excellent interpersonal skills with the ability to maintain effective relationships with a diverse group of clients, staff and outside vendors. Additionally, you must have the desire and initiative to resolve problems and assure tasks are completed in the most effective and professional manner.
We seek candidates with a unique blend of detailed organization and creative problem solving skills who are capable of working independently and following a project through from beginning to end effectively and proficiently. You must be a self starter, have the desire to succeed in a fast paced, team environment and have excellent interpersonal skills with the ability to maintain effective relationships with a diverse group of clients, staff and outside vendors. Additionally, you must have the desire and initiative to resolve problems and assure tasks are completed in the most effective and professional manner.
