CSP (Customer Service Point) Representative

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Position Details
Reference No.
42036
Title
CSP (Customer Service Point) Representative
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
01/06/2017
Contact Details
Company
MTN Cyprus
Contact Person
Andreas Matsangos
Address
87 Kennedy Street, Nicosia
Limassol
Phones
96222222
Job Description

We are currently accepting job applications for our Retail stores in Limassol. The job is on a part-time, 6 months fixed term contract basis, with the possibility of contract renewal.

The CSP Representative enjoys a dynamic and high energy work environment.  Responsibility to provide an outstanding customer experience in the retail store by assisting new and existing customers.  As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals. 

Core purpose of the Job:

The successful candidate will be responsible to:

  • Promote and sell the Company’s products and services; Provide quality customer service and support to existing and prospective clients;

  • Offer efficient & effective after- sales service

  • Assist with all functions within a retail store in compliance with MTN’s policies and procedures.

Required Qualifications

Candidate Profile:

Qualifications and Requirements:

  • School Leaving Certificate (final grade >15)
  • University Degree or College Diploma will be considered as an advantage
  • At least 6 months experience in retail or another environment with a strong customer focus will be considered as an advantage.

  • Fluent written and spoken Greek and English

  • Ability to work flexible hours, including weekends

  • Excellent written and verbal communication skills

  • Professional, energetic and positive attitude.              

  • Able to deal effectively with a variety of personalities.

  • Able to adapt to changing circumstances

  • Must be able to stand for long periods of time on the sales floor

  • Basic knowledge of GSM technology and services; basic PC literacy skills.

Other Requirements

Applications:
All interested candidates should forward their CVs to career@mtn.com.cy, stating the city of preference.

Closing Date:  11 June, 2017.