IT ADMINISTRATOR / HELPDESK TECHNICIAN

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Position Details
Reference No.
43648
Title
IT ADMINISTRATOR / HELPDESK TECHNICIAN
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
19/07/2017
Contact Details
Company
CYPRUS INFORM
Contact Person
Human Resources
Address
Drakos House, 20 Georgiou A' Ave, Germasogeia
Limassol
Phones
96 380824
Email
hr@cyprusinform.com
Job Description

• Equip workplaces with the necessary hardware and software in preparation of new employees joining the company;

• Provide basic first line introductory training for new users (logins, network build up, outlook, etc.)

• Install and configure computer operating systems (Windows, Mac knowledge also preferred)

• Troubleshoot system and network problems as well as diagnose and solve hardware or software faults

• Provide support to end-users;

• If needed handle documentation creation, reporting needs both internally and externally;

• Support the roll-out of new applications;

• Set up new user accounts and profiles as well as resolve password issues;

• Test and evaluate new technologies;

Required Qualifications

• Written and oral fluency in English, Russian (Greek would be considered a strong advantage);

• A proven track record in in desktop support;

• Extensive general hardware/software knowledge and troubleshooting experience - Windows 7/8/8.1/10/2008R2/2012, OS X Yosemite/El Capitan

• TCPIP, DHCP, DNS, VoIP, AD, MySQL

• Highly motivated, fast-learner with a strong desire to invest efforts into own development, also possessing a high level of responsibility;

• Ability to go on occasional business trips to EU countries.