Customer Support/Complaints Representative

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Position Details
Reference No.
46077
Title
Customer Support/Complaints Representative
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
17/10/2017
Contact Details
Company
Golden Careers
Contact Person
Golden Careers
Address
301 Marina Court, 7th Floor, Office No.71
Limassol
Phones
96605180, 96605180
Fax
96605180
Email
admin@goldencareers.com.cy
Job Description

Job Description

On behalf of our client, a reputable and CySEC regulated investment firm with offices in Limassol is currently looking for a Customer Support and Complaints Representative.  As part of the Customer Support team, you’ll get to learn more about the company and work within a professional customer support team and a fun environment.

Job Responsibilities

  • Provide customer support via chat, phone and emails
  • Resolve product related issues
  • Resolve complaints by customers
  • Work closely with the Compliance team
  • Ongoing and direct communication with clients in support of any queries or issues
  • Negotiate with customers
Required Qualifications
  • Degree in Business Studies or any other relevant field
  • Fluency in English/Italian verbal and written is a must
  • Experience in a similar position will be considered as an advantage
  • Financial markets background will be considered as an advantage