German/Italian Speaking Customer Support Officer

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Position Details
Reference No.
46078
Title
German/Italian Speaking Customer Support Officer
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
17/10/2017
Contact Details
Company
Golden Careers
Contact Person
Golden Careers
Address
301 Marina Court, 7th Floor, Office No.71
Limassol
Phones
96605180, 96605180
Fax
96605180
Email
admin@goldencareers.com.cy
Job Description

Job Description

Our client is a CySEC regulated investment firm based in Limassol and is currently looking for an Italian/German speaking Customer Support Officer. The successful candidate will be a hard-working individual with a fun and positive personality.

Job Responsibilities

  • Intelligently discuss with clients the financial markets and the factors that move them in an eloquent manner.
  • Assist clients with account inquiries.
  • Build and maintain relationships with new and existing clients via phone, e-mail and live chat.
  • Create customized solutions for clients’ needs.
  • Assist in gathering the required documentation from clients in order to speed up the account opening and deposit / withdrawal process.
  • Communicate marketing promotions to clients via phone and e-mail.
  • Other duties as assigned.
Required Qualifications
  • Fluency in the German/Italian language.
  • Good knowledge of the English language.
  • University Degree in Finance or a related field.
  • Previous experience in the financial sector.
  • CySEC Basic / Advance examination will be considered an advantage.