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1. Tasks and areas of responsibility to fulfill the role
· Handle incoming leads and develop them into clients
· Receive calls from clients and help them with any issues they may have
· Make welcome calls and follow up calls to new clients
· Serving client on live chat.
· Identify potential IB’s.
Role Targets:
Meeting personal and team targets.
Increase number of FTD.
Striving for high initial deposit.
Job requirements (knowledge, education, experience):
Experience in sales (Trade, Forex, and Stocks) - Must.
Sales skills.
The ability to present to the costumer the quality of the company and its services.
Ability to multitask.
Fast and independent learning.
Ability to identify and react accurately to the behavior and emotions of customers.
Identify other people’s feelings/frustrations objectively without necessarily agreeing with them.
Curiosity—the customer asks questions that require more than a yes or no answer.
Work environment and interfaces:
Friendly working environment.
Regulated Company.
Great commissions.
Respectful work environment.
Good relationships with supervisors.
Financial rewards.
Unique characteristics of the job
The candidate must have the following abilities:
Focus - A person with focus is internally driven to accomplish goals and can stay attentive to one topic
Responsibility- A person with a strong sense of responsibility does not place blame on other people when placed in a difficult situation. This type of person, referred to as an “agent”, gets things done and when obstacles arise, accepts any errors or omissions that have occurred.
Coachable - willing to learn and having the ability to adapt.
Ability to create Rapport
High driven by self-motivation
Mission oriented
Fast learner
In depended personality
Team payer
Empathy - A salesperson showing empathy can gain trust and establish rapport with customers by being on their side and not appearing judgmental.
Email: Christina@Fxglobe.info or Christina@Fxglobe.com
FLUENT ENGLISH OR ITALIAN.
