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Position Details
Reference No.
81455
Title
Customer Support Agent
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
22/02/2018
Contact Details
Company
Antelope System
Contact Person
HR Department
Address
Limassol
Limassol
Phones
25323232
Email
careers@antelopesystem.com
Job Description

Antelope System (www.antelopesystem.com) Is Looking For A Full-Time Customer Support Agent. 

 

Days go by fast here at Antelope System (www.antelopesystem.com), and there’s always something new to learn which keeps the job fresh and challenging. Our Support Agents are the first point of contact for our clients, so a clear and confident telephone manner is a must! We don’t just want to meet but exceed our customers’ expectations, so if you’re passionate, professional and personable, this is for you!

Duties:

  • Dealing directly with company’s clients inquires via live chat, email and telephone
  • Handling calls and incoming requests from company’s clients
  • Coordinating with company’s relevant departments to properly and effectively assist clients
  • Informing the clients about company’s KYC procedures
Required Qualifications

What We Want:

 

  • Native English speaker – a must
  • 1year+ experience in a similar role - an advantage
  • Knowledge of MT4 – major advantage
  • Excellent communication skills when dealing with challenging client calls
  • Ability to work shifts
  • Computer literate
  • Savvy with new CRM programs and MS Office (Excel)
  • Meticulous attention to detail; accurate and efficient with data entry
  • Can do attitude and customer care orientated
Other Requirements

What We Offer:

 

  • Highest salaries in the industry (based on qualifications and experience)
  • Opportunity for self-development
  • Opportunity to advance your career within a growth-orientated organization
  • Dynamic environment  

Location:

 

Limassol, Cyprus

 

Employment Status: 

 

Full-time

 

If you are interested in applying for this position, kindly send your CV to careers@antelopesystem.com or to antelopesystems@gmail.com quoting the job title in the subject line.