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Limassol
STRATEGIC
· Analyse market trends in the travel industry, make recommendations for improvement and implement the recommendations;
· Work together with leadership team to develop and execute strategy for the tourist season to raise the profitability;
· Oversee the smooth running of the business and hold responsible for developing strategies to hit or exceed sales targets;
· Create revenue generating and value adding travel products to meet the demands of the travel market;
· Manage budgets and maintain statistical and financial records;
· Develop and grow the network of partner organizations outside of Cyprus to ensure tourist inflow and demand for Cyprus Inform services;
· Take part in familiarisation visits to new destinations to gather information on issues and amenities of interest to customers.
· Plan, execute, attend industry tradeshows, events to meet with partner key decision makers;
ROUTINE
· Plan, organize and direct the activities and functions of the respective Department;
· Administer the daily department operations, and ensure adherence to standards;
· Communicate both verbally and in writing to provide clear direction to all internal departments that the travel branch co-operates with to ensure high quality of service to customers;
· Oversee and control back to back processes from tourist arrival to departure;
· Manage and motivate the team to increase and close sales.
Requirements
· Bachelor’s degree in hospitality management;
· Verbal and written fluency in English, Russian. Proficiency in Greek will be considered an advantage;
· Impeccable track record in the hospitality/tourism administration or marketing field, to include development and administration of complex programs and budgets; Track record in Cyprus Tourism sector will be considered a major advantage;
· Demonstrated ability to communicate, present and influence credibly and effectively;
· Strong interpersonal and problem solving abilities;
· Excellent listening, negotiation and presentation skills;
· Ability to deal with internal / external customers and team members, collect accurate information and to resolve conflicts.