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Limassol
CareerFinders, on behalf of our client, a very well-respected and expanding CySEC Regulated Investment Firm with offices in Limassol, we are seeking to recruit a well-qualified candidate for the position of Spanish-Speaking Client Relationship Manager.
Key Duties/Responsibilities:
- Assist with the on-boarding and conversion of leads to active clients.
- Manage relationships with existing clients.
- Developing the country, territory, or region you have been assigned to.
- Reactivate old clients.
- Educate clients on how to use the company’s trading platforms.
- Educate clients on how to trade financial assets.
- Educate clients on what is happening in the financial markets.
- Being proactive in contacting clients by telephone and email to promote the company’s products and services.
- Assisting with incoming queries from clients by telephone and email.
- Entering and maintaining detailed and accurate records of your communication with clients on the company’s systems.
- Hitting personal and regional key performance indicators.
- Organizing and managing your work flow.
Key Skills/Experience:
- Fluent in verbal and written English and Spanish to business standard.
- Excellent communication and written skills as well as attention to detail.
- At least one year experience with forex in a similar role. Binary options experience may also be considered.
- Client focused with excellent customer service.
- The ability to influence and persuade a mutually beneficial outcome for the company and the client.
- A broad understanding of financial markets and trading, preferably with foreign exchange.
- You should be dynamic, self-motivated and competitive, with a strong desire to succeed.
- You should work well independently as well as in a team.
To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to.
