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Limassol
CareerFinders, on behalf of our client, a newly established and regulated Investment Firm with offices in Limassol, we are seeking to recruit a well-qualified and highly capable Head of Back-Office to join their expanding team of professionals.
Key Duties/Responsibilities:
- Arranging the supply and implementation of new payment systems.
- Processing clients’ trading agreements and IB agreements.
- Processing daily transactions and support on live trading accounts.
- Maintaining client records.
- Log details relating to the customer complaints, inquiries, feedbacks.
- Efficient reconciliation of customer transactions, deposits and withdrawals.
- Liaising with the sales team to arrange for the timely receipt of client documentation.
- Carrying out Know Your Client procedure.
- Assist the compliance manager with any necessary tasks.
- Reviewing and overseeing the work of the Back Office Assistants.
- Implement quality controls and procedures to ensure a high level of client satisfaction.
- Any other Ad-hoc activities not listed above, that may occur on an as and when basis.
Key Skills/Experience:
- Relevant Degree from a UK university.
- Over 3 years relevant experience working in Forex in a Back-Office capacity.
- Previous team leadership will be considered a significant advantage.
- Excellent attention to detail.
- Strong communication and client service skills.
- Excellent English Language Skills.
To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy
