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The IT departmentâs role is to establish and maintain all communication systems and equipment as required by regulations, customers and the company management. This includes systems for communication, computer software and hardware. If you have a passion for technology and innovation, Gan Directâs IT team is the right place for you!
As a Technical Support Engineer, you will be:
- Undertaking major IT projects
- Following up with latest technologies and Information Technology related legislation
- Proactively managing the Companyâs needs in terms of software and hardware
- Closely coordinating with Head of Departments and managerial staff
- Installing and configuring computer systems
- Diagnosing and solving hardware & software faults
- Participating in the compilation and maintenance of an accurate record of hardware and softwareÂ
- Providing daily support to IT related requestsÂ
- Acting as a liaison and coordinator of all IT related vendors
- Acting as a liaison and coordinator of all maintenance vendors (Generator, Air-Conditioners, Lifts, Electricians, etc.)
- Physical Monitoring of services provided by all vendors
- Travelling to company branches, island wide, as to provide support, when requiredÂ
- Participating in training and coaching sessions for continuous learning and development
Requirements:
- Technical school leaving certificate or university degree in Information Technology.
- Knowledge of hardware and peripherals
- Knowledge of Networking & Cisco Telephony, CCNA Certification will be considered an advantage
- Windows Server 2008 configuration
- Knowledge of Java and HTML
- Knowledge of IT Ticketing will be considered an advantage
- Minimum 5 years of experience in similar positionÂ
- Fluent in Greek and English
- Excellent verbal and written communication skills in English and Greek
- Must be flexible adaptable
- Willing to learn new technologies and techniques
- Able to excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required Â
To apply, please complete our online application form.
Only candidates that meet the aforementioned requirements will be contacted.