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Limassol
A Casualty Care Assistant is responsible for attending the scene of serious accidents and/or visiting patients who are claiming compensation under any company policy, to provide emotional and psychological support to the injured/ patient. At the same time, the Casualty Care Assistant is verifying the details that will be submitted with the claim to ensure that they are legitimate. If you fit this profile, then Gan Direct is the right place for you!
As a Casualty Care Assistant, you will be:
- By the clients’ side immediately after the accident and their transportation to the hospital and next to them until their full recovery
- Visiting clients for emotional support
- Identifying possible fraudulent accidents/ claims and bringing them to the attention of further management
- Completing the motor accident medical report and submitting it to the Casualty Care Team Leader, the Managing Director and the Claims Manager
- Negotiating timely and appropriate settlements with insureds and claimants within decision making authority levels
- Travelling in other cities when required (company car provided). This may involve traveling on short notice or outside the normal office working hours
- Participating in training and coaching sessions for continuous learning and development
Requirements:
- University degree in Sociology or Psychology or related field studies
- Relevant experience will be considered advantage
- Computer literacy (MS Office: Word, Excel, Power Point etc.)
- Excellent interpersonal skills and pleasant personality
- Excellent verbal and written communication skills in English and Greek
- Ability to work under pressure
- Active listening and critical thinking
- Sound judgment and attention to detail
- Self-discipline and able to meet deadlines
- Patient and able to deal with difficult customers and respond to technical questions
- Good judgment showing logical decision making, and a “hands on” approach
To apply, please complete our online application form.
Only candidates that meet the aforementioned requirements will be contacted.
