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Limassol
Antelope systems is growing and now looking for a Customer Success Manager to be in charge of different projects within the company. As the Customer Success Manager, your job is to plan, oversee and document all aspects of the specific project you are working on.
The Customer Success Manager primary focus is to provide customers with the best care through the friendly, engaging and confident voice of Antelope. This person will have a passion for helping others as well as a sense of urgency to improve customer experience. In addition, you will also need to specify new features and improvements to the system with the clients.
Candidate must have excellent communication and organizational skills, and an ability to learn new software programs quickly. We value enthusiastic self-starters and encourage those with the desire to join a thriving young brand to contact us.
Requirements
- Experience in Customer Success with online B2B companies is an advantage.
- Excellent customer support experience (1-2 years) with the ability to represent the brand's voice, adapting/responding to various types of customer personalities with enthusiasm, urgency, and genuine care
- Native English speaker level-must!
- Willing to provide customer care during the week as well as weekends
- Highly organized and detail-oriente
- Hardworking, never idle
- Takes initiative to solve problem
Employment status
full time position
Application
If you are interested in applying for this position, kindly send your CV to careers@antelopesystem.com quoting the job title in to subject line
All CVs will be treated in strict confidence. Due to the high volume of applications, only selected candidates will be responded to.