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Limassol
Our client is a logistics company in Limassol. They are looking for an Import Operations Officer who will ensure that all freight processes are running smoothly, effectively, without delays, within budget always ensuring sustainability & customer satisfaction.
Responsibilities:
Using in-house software to book, control, route and invoice all freight
Planning and supervising customs clearance, transportation, warehousing services
Scheduling and supervising booked freight from start to end
Managing all important documents such as bills of lading, T2L forms, manifests, etc.
Liaising and negotiating with associates on outsourced services
Responding to customer queries in a timely and accurate way, via phone, email or other
Ensuring customer service is timely and accurate on a daily basis
Skills:
Proven experience as freight coordinator
Solid knowledge of handling inbound freight and processes associated to it
Organizational and time-management skills
Multi-tasking abilities
Attention to detail
Excellent written and verbal communications skills
Hands on experience with similar freight software
Experience on a customer support or similar role
Experience in preparing shipping documents
Computer savvy with good knowledge of MS Office
Customer-service oriented with a problem-solving attitude
Ability to work independently while being part of the team
Patience when handling tough cases
Excellent knowledge of Greek and English language
Analytical, well-organized with excellent communication skills
Comfortable with paperwork, information systems and have great knowledge of freight and related practices
Should have a proven freight forwarding background combined with customer service experience
A problem-solving attitude with an ability to perform well in this position
The working hours are 8am-4.30pm (30' lunch break)
To apply for this vacancy, please send your CV to admin@smstaffmatters.com quoting the above Job title along the VAC number or alternatively call +357 25341383 for more information.
