Operations & Customer Service Specialist (Ocean Freight)

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Position Details
Reference No.
87766
Title
Operations & Customer Service Specialist (Ocean Freight)
Employment Type
Full Time
Available Positions
2
Location(s):
Limassol
Posted On:
31/07/2018
Contact Details
Company
MPHRSOLUTIONS
Contact Person
Ms. Pavlou
Address
Limassol
Limassol
Phones
99674966
Email
mpavlou@mphrsolutions.com
Job Description

Responsibilities • Operations Service delivery: Drive daily operational and Customer Service excellence • To build close, strong relationships with all our Customers, Overseas agents and Service providers • Identify, organize and coordinate customer shipping requirements • Provide rates to internal and external customers, direct contact with customer • Prepare price quotations on inbound/outbound international freight (LCL&FCL) • Follow up with customers to resolve inquires • Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations). • Communicate with carrier/vendors/suppliers regarding shipment dispatch, routing, pricing, and rates

Required Qualifications

• 2+ years of Ocean Import/export experience required with emphasis and Strong knowledge of LCL products and solutions

• Solid PC operational knowledge along with Microsoft Office applications experience

• Excellent communication skills

• Customer focus with proactive attitude

• Strong verbal & Written English & Greek language.

• Ability to work on own initiative and as part of a team

A very attractive remuneration package will be offered to the successful candidate based on industry knowledge, experience and qualifications.

The Company offers a comprehensive benefits package, excellent training programs and a highly dynamic global work environment.

All applications are maintained in strict confidence.

You can send me your CV via email to mpavlou@mphrsolutions.