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Position Details
Reference No.
98127
Title
Technical Support
Employment Type
Full Time
Available Positions
1
Location(s):
Limassol
Posted On:
16/05/2019
Contact Details
Company
Batchimo
Contact Person
HR Department
Address
Limassol
Limassol
Phones
25323322
Email
HR@europefx.com
Job Description

We are currently looking for an English Speaker to join us as a Technical Customer Support Agent of our Marketing Department in Limassol. A good knowledge of HTML, PHP, Working with APIs and Wordpress it’s a must. This is an excellent career opportunity for individuals with an IT background and relevant forex experience that are looking for a new career opportunity.

Required Qualifications

Daily tasks include:

·         Coordinating with the development and marketing departments to properly and effectively assist clients

·         Being the focal point among the developers and our clients for assisting them on any technical issues

·         Connecting landing pages to the CRM so the new leads will come in directly

·         Lead and drive marketing, business development and operational product initiatives

·         Partner with IT and logistics functions to successfully deliver initiatives by producing business requirements

·         Coordinate the launch of new offerings, including internal approvals and controls, pilot client phasing and marketing through to final launch

·         Initiate product adjustments as necessary to ensure that the technology infrastructure continues to meet its stated goals

Job Requirements:

·         BSc/MSc Degree in Computer Science, Web Developer or related subject

·         Customer service oriented

·         Goal oriented

·         Excellent communication skills– written & verbal

·         Technology background

·         Good knowledge of PHP, CSS, HTML, including responsive coding

·         Good knowledge of Wordpress is also be an attractive option

Other Requirements

Desirable Requirements:

·         Previous experience in the Forex industry

·         Prior experience in a similar position

·         Knowledge of MT4 platform would be an advantage

Remuneration package

An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.

Additional Benefits & Perks

·         Opportunity for self-development and career advancement

·         Rewards based on overall performance

·         Working within a multicultural, friendly and highly motivating environment

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