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MAKARIOS III AVENUE 182 & IPPARCHOU CORNER
Limassol
Bridger is GroWING!
We are looking for a Support Specialist to join Bridger Operations team to Deliver incredible experiences to Bridger users.
Bridger is live on 4 continents w and rapidly expanding to power the online payments infrastructure throughout the world.
While helping our users, the User Operations team works closely with every part of Bridger , learning the intricacies of how we build products, manage payments, launch new methods, and keep users happy.
If you’re constantly curious, a strong writer, and a fast researcher, we want to hear from you!
Send your CV to jobs@bridgerpay.com and join Bridger Family!
As a part of our growing multilingual User Operations team, you’ll spend most of your time interacting with our users and ensuring that they have a stellar Bridger experience.
Many of our User Operations team members also go on to specialize in support topics like payments, sales, and product.
You'll:
* Spend the majority of your time interacting with Bridger merchants by email, skype, and occasionally by phone.
* Optimize our internal and external documentation and processes surrounding a host of products.
* Work closely with other teams to improve our product offerings and messaging around new products.
* Spend some time analyzing our processes and instigating changes to help scale our operations.
* Gain unique insights into how businesses on Bridger scale and operate.
* Have an opportunity to learn how Bridger operates from the ground up and make a real impact on the future of the organization.
We’re looking for someone who:
* Enjoys writing, and doing so quickly and clearly (you need to be fluent and highly proficient in English).
* Enjoys talking about technical concepts, has great analytical skills, and will be comfortable explaining how Bridger works to a range of audiences.
* Can empathize with users and quickly grasp the issues they’re facing.
* Enjoys the puzzle of solving open-ended problems.
* Loves constantly learning about a changing technical product, even when it’s a little out of your depth.
* Is happy to take on new projects, which can sometimes involve quickly researching to become a subject matter expert while seeing things through to completion.
You should include these in your application:
* Your background and accomplishments.
* Why you want to work in this role.
* Languages you’d be comfortable communicating in beyond English, if any.
Send your CV to jobs@bridgerpay.com and join Bridger Family!
