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Sithembinkosi Sibanda is looking for a Customer Service job in Nicosia;Limassol;Larnaca;Paphos;Famagusta, Cyprus.
Burnside, Bulawayo, ZIMBABWE
Zimbabwe Academy of Music
Position: Bookkeeper
Reporting to: Director
Duration: 15 March 2012 to date
Duties
· Day to day of running of the office.
· Manning the switchboard.
· Invoicing
· Pastel Accounting
· Payroll
· Filing.
· Managing Teacher’s timetables
· Queries
· Coordinating examinations
· Daily Cash reconciliations
· Managing the general workers
SBF Zimbabwe
Position: Personal Assistant/Secretary
Reporting to: General Manager Duration: September 2010 to 30 March 2011
Duties
· Day to day of running of the office.
· Manning the switchboard.
· Ordering spare parts.
· Daily enquiries.
· Typing.
· Filing.
SGL Carbon Johannesburg
Position :- Receptionist Reporting to: Human Resources Manager
Duration:- October 2007 – January 2008
Duties
· Answering switchboard
· Typing
· Filing
Zellco Cellular
· Position :- Cashier
· Reporting to: Accountant
· Duration :-November 2005 - April 2007
Duties
· Receipting & Banking
· Solving customer queries
· Day-end processing & updating payment
· Daily cash reconciliation
· Monthly & weekly reports
CENTURY BANK Position:- Bank Teller and ATM Custodian Reporting:-Chief Cashier Duration: October 2003-October 2005
Duties
- Acceptance of deposits
- Encashment of withdrawals
- Sorting and clearing surplus cash
- Ordering and receiving cash from vault
- Clearing soiled cash
- Updating the stop payment list
- Ensuring controls / regulations are complied with
- Sorting cash for ATMs
- Handling change transactions
- Handling the bank’s deposits and withdrawals at the Reserve Bank
-
Barclays Bank Positions Held:-Bank Teller, Enquiries Clerk, Accounts Clerk & Data Capture Clerk Reporting to:-Accountant Duration:-February 2002-September 2003
Duties
- Acceptance of bulk deposits
- Encashment of withdrawals
- Clearing and sorting surplus cash
- Balancing cash at the end of the day
- Handling change transactions for customers
- Issuing interim statements
- Applying for cheque and deposit books for customers
- Issuing cheque books and cheque cards
- Updating stop payments register
- Handling stop orders
- Issuing monthly statements
- Queries
- Scanning signatures
- Balancing suspense accounts
- Relieving switchboard or reception
- Unpaying cheques
- Interbank clearances
- Handling queries
- Capturing salaries
· Institute of Personnel Management Zimbabwe (certificates)
Introduction to Personnel Management
Management of Training
Introduction to Law
Financial Accounting
Recruitment and selection
· Winchester Training Academy Johannesburg (certificate)
Call centre Training.
· ZIMHOST
Customer service training Course.
- Ms Word
- Ms Excel
- Email & Internet
- Pastel
- Belina Payroll
- Good relationship building skills
- Excellent verbal and written skills
- Strong People management skills
- Strong analytical skills
- Strong leadership skills
- Sound interpersonal skills
- Computer literacy : sound Excel skills preferable
- Leadership
- Problem solving
- Strong customer service focus
- Bright, positive attitude
- Ability to multi-task and prioritise work
- Numeric ability
- Client focussed, friendly and empathetic manner
- Accuracy and attention to detail
- Self-control
- Initiative
- Professionalism
- Administration Skills
- Adaptability
- Stress tolerance
- Ability to relate to others
- Ability to deal with complexity
- Ability to prioritise and function positively under pressure
- Ability to function as part of a team
- Accept accountability and take responsibility for tasks
English
Ndebele
Shona
Zulu
'O' Level GCE Zimsec (1999) – Including English & Mathematics
· Bachelor of Commerce in Business Management (UNISA)
ü Third year
Module Grade .
Commercial Law 1A Pass
Economics 1A Pass
Economics 1B Pass
Business Management 1A Pass
Practicing workplace English Pass (with a distinction)
Business Management 1B Pass
Intro. to Economics & Mngt Environment Pass (with a distinction)
Intro. to Economics & Mngt Environment Pass
Quantitative Modelling Pass
Financial Accounting Principles, Concepts and Procedures Pass
Introduction to Business Information Systems Pass
Microeconomics Pass (with a distinction)
Human Resource Management Pass
General Management Pass
Financial Accounting Reporting Pass
Macroeconomics Pass
Financial Management Pass
Performance Management Pass
Production and Operations Management Pass (with a distinction
Winchester Training Academy Johannesburg (certificate)
Call centre Training.
· ZIMHOST
Customer service training Course.
Travelling ,Reading ,Watching sport
Mr H Marigona
Branch Manager
Zellco Cellular
Shop No. 7 Fife Street
Fidelity Life Centre 11th Avenue
Bulawayo
Tel: +263 9 62897 /65565
Mrs C Kurira
Operations Officer
Interfin Bank
100 Jason Moyo / 10th Avenue
Bulawayo
Tel: +263 9 880556-9
Mr C Chinhengo
Branch Manager
Barclays Bank
16 Plumtree Road
Belmont
Bulawayo
Tel: +263 9 880131-6
Mr MF Bullivant
Director
Zimbabwe Academy of Music
Hillside Road
P. O. Box FM640, Famona
Bulawayo
Tel: +263 9 60684 / 67195
Email:music@gatorzw.co.uk
