Alexander Mets Resume

Samsung SDS         

Head of b2b solutions sales                                                                                     6/14 to present

•  Prospective business strategy confirmation with HQ for SW solutions promotion: MDM (On-Premise EMM), Biometric identification, Blockchain and CDM solutions

•  Commercial proposals preparation and P&L confirmation with HQ

•  Presentations Samsung B2B solutions on partner seminars, exhibitions, events ets.

•  Team leadership including sales and pre-sales managers

•  Creating the application proposal to customer

•  Management project opportunity through CRM, regular sales forecast and reporting

•  Supporting pilots and POC

Selected Contributions:

•  Nissan win through the new feature development, 10+ months of technical clarification

•  New partnering program implementation for CCTV and EMM partners

•  15+ win projects with key customers: Safe cities program, Rosinter, Lenta, Red Bridge, Central bank, Nissan, Decathlon, Columbus shopping center

•  20+ new partners including 13 from TOP30 SI (Techoserv, Lanit, Softline, Inline, iTeco, Asteros, Maykor, R-Style, IBS, Jet, Croc, IT, Marvel)

•  Professional exhibitions: Interpolitex, Infotecs , All-over-IP, Securika, Sviaz. Organization, presentations and business networking.

•  Successful POC for Tander as a base for frame contract

•  2 professional articles for Tehnologia Zashity magazine

Pilot                  

Key account manager                                                                                                     02/12 to 05/14

 • SLA management and required KPI achievement

 • Development of the project budget and a profitability estimation

 • Business development and services expansion for existing and new customers

 • Work with a debt receivable and to provide document circulation under projects

 • Matrix team leadership including SW developers, engineers and service desk coordination.

 • Management of relations with the customer, including research and satisfaction provision, the permission of matters of argument and claims, meeting organization with the customer in order to analyse  of level of service and offers discussion

Selected Contributions:

- Sales of new services for Leroy Merlin

- Discount program of SW front office for Auchan

- Commercial proposal of Motorola support for Tander

- Development and sale of  new services, including SW and HW support

- Full coverage service sales for retail chain Il de Beaute ( SEPHORA , LVMH )

IBS                 

Service sales manager                                                                                                  06/10 to 01/12

 • SLA management and required KPI achievement

 • Development of the project budget and a profitability estimation

 • Business development and services expansion for existing customers

 • To work with a debt receivable and to provide document circulation under projects

Selected Contributions:

• VW win through HP cooperation and 2 service centers launch

• New payment procedure improvement (except VAT for warranty cases)

• PWC win through comprehensive service for 1000+ Lenovo laptops

• Business development for incident service projects

Alcatel-Lucent                            

Mobile core solution manager                                                                             06/06 to 10/08

• Coordinate the overall offer elaboration process including progress meetings organization, planning and tracking execution.

• Clarify customers’ technical requirements in order to inform them about possible options and collect necessary inputs to start offer preparation.

• Prepare proposal description, statement of compliance to customer requirements, to collect descriptive, operational and certification documents.

• Perform equipment dimensioning, functionality, preliminary network design, define scope of services in order to produce harmonized and customized technical part of the proposal.

• Support KAMs in business forecast and price analysis in order to expand potential sales and define commercial strategy.

Selected Contributions:

• NCC- (NiNo Cellular Company) swap legacy MSC to NGN

• Mobicom- (Mongolia ) membership and win in the new 2g/3g network tender (distributed MSC)

• MTS- GPRS part upgrade in Samara

• Vimpelcom -   a lot of new project and extensions in Russia and CIS

• Kartel (Kazakhstan) membership and win in the ngHLR tender

• Tele2 (17 regions in Russia) personal responsibility for GPRS part

Huawei                         

TSD  Design engineer                                                                                           03/05 to 06/06

• machine-rooms design, equipment placement according requirements and standards

• Timely accordance information about installation materials (survey reports) to factory.

• Check aptitude and readiness machine-rooms for installation.

• Carrying out of trainings of TSD engineers.                         

Selected Contributions:

• Rostelecom datacom project, 15 sites

• MTS , 100+ stations and BSS

• Transtelecom, Vimpelcom, CIS projects, 200+ sites

• Perform 5 trainings and certification for field engineers

Dedicated head of sales and business development with 6+ years experience in sales and 13+ in IT industry.

Demonstrated records of success in complex ICT design, sales, contracting, deployment and management. Proven ability to bring the benefits of ICT to suite business needs, while managing costs, risks and flexibility. Led development, deployment and support of business-critical solutions.

  Special program user including MS CRM, MS Project,  AutoCAD, Visio, Lotus Notes etc.

 English is fully suitable for work in multinational company, IELTS 6.0+.

1996-2001 Saint-Petersburg Telecommunication Academy

  Technical trainings: BSS and HLR in Huawei Training Center, NGN in Alcatel Training Center, EMM, FIDO, blockchain and CCTV in Samsung

Key business trainings including presentation skills, negotiations and sales, time management.

No

3 reference letters from Huawei, Pilot and Dinat heads of department