Tatyana Garagataya Resume

March 2015 — February 2018
3 years

Consulting company

Moscow

Project manager

The copmany could take a profit from me based on my rich experience in the automation of the company's operations, HR, exchanging of corporate information (portal), document management, financial management process (1C), reporting, e-marketing, B2B and B2C sales.

There is opportunity to analyze business processes and make an automation solution.

The main tasks at last work :

- Definition of labor expenditures calculation;

- Contract negotiation, and project documentation managment;

- Project launching;

- Status meetings, Incident control;

- Project management (using MS Project);

- Demonstration of turnkey solutions to the Customer, preparation of presentations$

+ the combination of the roles below

Most projects a combined my role within the system analyst role (after the project launching):

- The collection and formalization (FSD) of the requirements (Confluence) (1,2,6 project);

- Help to product-manager with the formation of the requirements;

- Analysis of the architecture (to be, nice to have), evaluation of the complexity;

- Design XML Altova, log analysis (projects 2.3 – see below);

- EPC-modelling (project 1, 6);

- Functional and integration testing (SoapUI) (2,3,5,6 projects)

Combination with the role of engagement manager (at several projects):

- Pre-Sale, estimating and work plan making;

- Requirements gathering, pre-sales communication;

- Preparation of commercial propositions

Combining within the scrum master role (at some projects):

- Implementation of Agile processes and reengineering workflow;

- Back-log grooming, stand-up, sprint retrospect meeting, planning meeting;

- The formation, organization and coordination of the project team (registration and tracking execution of project tasks using Jira)

Participation of implementation projects, supporting projects and startups

1. Start-Up of implementation project of remote banking service in "Touch Bank" (based on the license OTP Bank).

the main business processes of the Bank on CRM (Salesforce) had been automated.

Charge: software development of the security service, logistics, promotion and registration of product via the Bank remote channels.

2. The data migration project and development of reporting systems integration between Russian Post and Bank of Moscow (using Agile metodology).

3. Pre-Sale, preparation of the commertial proposition and launching projects of the various testing work for a large Russian Bank (Scrum).

4. Project management of e-banking development for privat persons (Internet Banking, New Athena, Way4, Qiwi, operators-partners).

5. Project management of the Bank reporting system (ETL)

- New forms are implemented;

- Analyst-intern had been trained;

- The process of supporting had been reajusted;

- The contract with our copmany is renegotiated to more favorable term.

6. Development project of the Internet abd Mobile Banking of the major Russian Bank (at first it was B2C, then B2B).

Other projects salling and managment (Salesforce CRM implementation).

April 2014 — February 2015
11 months

Sberbank Life Insurance, LTD

Moscow, sberbank-insurance.ru/

Business analyst, Product-owner

Optimization of the company operations (Start Up).

- Initiating of the requirements discussions between business users;

- Requirements gathering;

- Requirements analysis, project leading;

- Modelling (BPMN);

- The requirements formalization;

- Maintaining development process;

- Log analysing and integration testing (ESB);

- Interaction with multiple vendors (including foreign vendors in English language - writing and speaking);

- Control improvements (JIRA);

- UAT;

- Leading the 1C-integration.

Contribution to the company:

1. Solife system is developed and implemented;

2. Solife is integrated within 1C: Insurance;

3. Data migration is performed;

4.Business processes are optimized and automated.

February 2013 — April 2014
1 year 3 months

Russian StandartBank, CJSC

Moscow, www.rs.ru

Lead system analyst

- Requirements gathering of CRM system and IVR scripts modification;

- Analysing of prospective changes making via functional documentation by the colleagues;

- Analysing of database structure, back-end procedures and jobs;

- Business processes modeling (UML in MS Visio);

- Searching of the procedures location via logs;

- RFC managment;

- Cost managment;

- Managent of patch delivery;

- The formation of test scenarios, test data selecting, procedures testing;

- Participation in UAT and preparation of acts;

- Supporting of the PROD installation;

- Users supporting

August 2012 — February 2013
7 months

Akmosoft, LLC

Moscow, akmosoft.com/about.html

Developer

Development of procedures (PL/SQL) for ASP.NET applications. The web-API is credit application system. It is intended for a Front and Back office users (Gazprombank, Sberbank Slovakia).

Used: Oracle SQL Developer, Transact SM, SVN, MS Visual Studio.

March 2011 — July 2012
1 year 5 months

NIIPS, FSUE

Moscow, www.niips.ru

Lead front-end coder

Cross-browser coding of the ASP.NET applications using MS Visual Studio.

Adaptation for IE6-9 and other browsers

March 2008 — March 2011
3 years 1 month

Large commercial bank

Moscow

Specialist

Working with accounts of the private cosumers:

Accounts of deposite and plastic cards (Way4), auto lending, money transfers (SWIFT, Western Union, New Athena).

Working in CRM system in the "Collection" department based on european standards. The motivation of clients to repay their overdue debts.

Project management,

Process reengineering,

Scrum mastering,

Integration (ESB environment),

Business analysis,

System analysis,

Release management,

Web-site optomization,

Design,

Integration and UI testing,

Content-management

I am searching for a company which is trying to keep up with the information technology progress.

I can analyze current processes of the company (on high level or detailed), and tell the recommendation how to automate any business process.

Understanding:

Methodologies of project management: PMBoK, Agile

Tools for analysis: MS Visio, UML, EPC, Transact SM, Rational Rose, Oracle SQL Developer, Sybase Developer, SoapUI, Altova

Tools for implementation and control of team development: JIRA, Confluence, Git, Jenkins, MS Visual Studio, Clear Case/Quest, SVN, MS Project

Programming languages: Java (at the level of reading and understanding code), JavaScript, C#, Jquery, PHP, PL/SQL

Websites markup and data exchange languages: (X)HTML, CSS, XML

Technologies and development tools: GUI ASP.NET MS Visual Studio

Schemas: XSD, WSDL

Protocols: SOAP, HTTP, LDAP

Understanding of the technology of connection and exchange data with a web server: TCP/IP, ports, handling Java servlets Catania, libraries

Financial sector: Salesforce CRM, Debt collection CRM, Way4, Athena, Anelik, Western Union, Midas, ICDB, Internet banking for legal entities and individuals, Mobile banking (IOS, Android), Insurance sector: 1C: Insurance, Solife.

Other:

ESB (JBoss Fuse Red Hat), Active Directory, OneKey, Web services, system integration, data migration, Telephony, IVR-script, Database, work logs, SEO, Far manager (etc.), FTP clients, VMWare virtualization, MS Excel (formulas, pivot tables, charts).

Adobe Photoshop, Adobe Premier Pro, Adobe Illustrator, Corel Draw.

OpenCart, Joomla, Word-Press.

English - intermediate (near upper).

Speaking on Customer language and languages of other participants (product-manager, architect, analysts, developers, designers, testers, etc);

Responsible attitude to work..

English (intermediate), Russian (native), Chinese (beginner)

2006-2010

Moscow Academy of Finance and Law

International Management., Diploma

2003-2008

Moscow University of State Administration

Psychology Teacher, Diploma 

2018

Otkrytie Broker

Stocks and bods market

2015

English language

Alibra school

2015

Project managment uisng MS Project 2013

Bauman Moscow State Technical University, Certificate

2014

The course of business etiquette and business correspondence

Capable people

2014

Business process management

Sberbank Life Insurance, LTD

2012

Microsoft Excel 2013/2010. Advanced features

Bauman Moscow State Technical University, Certificate

2012

SQL Programming for the Beginning or Intermediate DBA

Bauman Moscow State Technical University, Certificate

2011

Introduction to JavaScript,

JavaScript Programming for the Web

Bauman Moscow State Technical University, Certificate

2011

Short-term training. Information technologies

Bauman Moscow State Technical University, Certificate

2011

HTML and CSS. Cross-browser CSS coding course (Materials Licensed to W3C),

HTML and CSS. Building and editing HTML webpage. Usability of Web-based

Bauman Moscow State Technical University, Certificate

To be learning the new technologies, IT trends, information security, foreign languages, classical and business literature, learning the marketing (e-commerce)