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claire corcoran is looking for a Education & Training job in Limassol;Paphos, Cyprus.

Candidate Info
Name
claire corcoran
Gender
Female
Marital Status:
Married
Children:
1
Country Of Origin:
UNITED KINGDOM
Last Updated:
23/10/2006
Residence / Contact Details
Address
75 green crescent
coxhoe
durham
dh6 4bd
, durham, UNITED KINGDOM
Professional Experience
May 06-Present (6 month contract until Nov 06)Skills4Life Online Development Worker, Durham County CouncilDelivering ICT classes across the county up to level 2 in various Microsoft Office programmes. Support technical systems necessary to deliver National tests online. Liasing with various providers throughout the county in order to develop a Skills4life network. Collation of data to ensure monitoring and evaluation of project. Promotion and marketing throughout the county.

Nov 2005-May 06Cashier, Costa Coffee Part time evening position at the Costa coffee at Bowburn service station. General cashier duties etc.

Dec 2005 – Nov 2005Care Worker, Village Care LtdCare worker in the community part time.

June 2004-Dec 2005Concentrated on raising son and studying further.

April 2004- June 2004Cover Lecturer, New College Durham for HMP services.Supply lecturer for various prison education departments in the North East.Covered basic skills, life skills, I.T., & foundation level one and two. Maximum security and young male/female offender’s institutes.

June 2003- April 2004 Maternity Leave

January 2003 – June 2003Customer Service Representative, Northumbrian Water (temp)Working in call centre environment dealing with all queries.My manner had to be pleasant, polite and professional at all times. Dealt with very difficult, irate and rude customers on a daily basis.

November 2002 – January 2003Sales advisor / Customer Service Representative, Npower –Peterlee (temp)Working in a call centre environment contacting prospective clients with regards to their fuel supply. Dealing with customer queries that arise whilst cold calling e.g. erroneous transfers, payment options and general queries. Worked as part of a team with regards to targets. My manner had to be pleasant, polite and professional at all times. Dealt with very difficult, irate and rude customers on a daily basis.Reported to Nick Maden- Team Manager

July 2001-January 2002Network Administrator, Criterion Equipment (Murray & Roberts Group)Windows NT Server & network support, PC Hardware installation and support, Office 2000 installation and support, e-mail administration, software legality, daily backups, comms & printer problems. Training and support of users attempting at all times to resolve issues. Maintained a wan network environment for over a 100 users with the network stemming over to 5 branches countrywide.Reported to Paul Pillay- IT Manager

Feb 2001 –July 2001Creative Design Assistant / IT Support, Ronnie Matthews Estate AgencyI was a creative assistant to 12 agents, involved in all advertising and creative work for sales of houses. I had the opportunity to update and design their website. Head of IT with all software and hardware problems. Dealt with all legal documentation associated with purchasing and selling of properties.Reported to Ronnie Matthews

March 2000 – Dec 2000 Executive Assistant to IT Consultants, VisionIT Recruitment Agency-UKDuties involved the downloading and processing of candidates cv’s. Typing up Terms of Business for prospective clients. Arranging interviews and follow-ups between clients and candidates. Updating of Sales figures and charts for MD. General administration duties including customer services. Software Support and troubleshooting + helping with network problems and scanning and admin of E-mails.Reported to MD- Tony Jones

Jan 1999 – August 1999 Data Input Clerk, PC Henderson Doors Ltd-UKStock control input. Maintaining Stock records via data capturing. General administration duties. Reported to Personal Officer- Tim Webster

Jan 1998 – Dec 1998Assistant IT Teacher, Futurekids Computer Learning Centre-BoksburgTeaching of Windows 98 to children and adults. Evaluating progress of 400 pupils. Setting of examinations and evaluation of results. Marketing on a small scale. Software Support and Network troubleshooting.Reported to owner- Pat Crockett

Mar 1997 – Jan 1998Receptionist promoted to PA to Membership Manager, Health & Racquet Club-BoksburgGeneral reception duties. Handling of customer queries and complaints. Dealing with large sums of money. Implementing of stringent entry controls.PA duties were performed for Membership Manager and Membership ConsultantTeam of 15. Bank verifications on new member’s accounts. Helping in debtors department when there was an increase of workload. Recruiting of new sales staff. Arranging of meetings between numerous branch Managers. Updating of consultant performance files in Spreadsheet and chart format.Reported to Stuart Graham- Club Manager

Dec 1996 – March 1997Data capture clerk/ administrator- Crystal Direct (PTY) LTD- EdenvaleDuties included- data capture of stock and general administration work. Reported to Betty O’neill- Administration and Accounts Manager
Qualifications
City and Guilds 7407 Stage One-New College Durham
City and Guilds 7407 Stage Two-New College Durham
Certificate in education commencing in September 06-New College Durham
Skills
ICT skills.
Languages
English and afrikaans
Education
1994 – 1996Matriculation, Willowmoore High School (A levels)
English
Afrikaans
Biology
geography
Business Economics
Home economics
Training
Receptionist/ Switchboard Skills-Academy of Learning-Benoni
Reception/ Secretarial Skills-Health & Racquet Club
Sales Level One Course-Health & Racquet Club
In-house I.T. Teaching Qualification-Futurekids Computer Learning CentreRSA IBT 2- Durham New College-England
Advanced Excel-Chamber of Commerce-England
A+ PC Technician- Auddem Computer School
In-house outbound Sales training-NpowerCustomer Service training-Northumbrian Water
ECDL- Durham County Council
Diversity Training-Durham County Council
Lotus Notes-Durham County Council
RARPA (Recognition and recording of progress and achievement during programme) Training-Durham County Council
Interests
Volunteering. ICT. Real estate. Travel.
References
Julie.west@durham.gov.uk
0044191-3708806