Steven Davies Resume

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Steven Davies is looking for a Technology job in Nicosia;Limassol;Larnaca;Famagusta, Cyprus.

Candidate Info
Name
Steven Davies
Gender
Male
Marital Status:
Married
Children:
2
Country Of Origin:
UNITED KINGDOM
Last Updated:
20/03/2007
Residence / Contact Details
Address
7 agios georgios villas
Agios georgios
Vrysoulles
Acheritou
, vrysoulles, CYPRUS
Professional Experience
Employed by Caterpillar Ltd
Perkins Engines Company Ltd. Peterborough, Cambridgeshire
World leader in design, manufacture, and sale of industrial diesel engines.
Promoted August 2005 – to date

ERP Supervisor – Systems and Processes Division
Main responsibilities:
·Manage a team consisting of Business Analysts, Developers, Database Administrators, on-site and off shore contractors.
·Product: MFG/PRO. Supporting five facilities in the UK and USA. Facilitating cross IT and divisional work. Circa 5000 users.
·Manage a portfolio of customer projects through all delivery stages in conformance with required quality, time scales and financial criteria.
·Customer Relationship management.
·Engage effectively with multiple stakeholders at all levels.
·Support IPSD businesses in delivering their major initiatives.
·Develop MFG/Pro strategy for 3-5 year’s, and technical strategy for 5-10 to support corporate SAP migration.
·ERP specialist working on major projects delivery


Achievements include:
·Set up overall departmental Customer relationship management structure and related process, which has significantly improved customer satisfaction and engagement.
·Identified optimal sourcing opportunity and implemented an offshore working development model.
·Defined and began deployment of a short and long term strategy to support the corporate drive towards SAP.
·Project managed the migration of 5 MFG/PRO databases to new server, which included application upgrades.
·Currently working on a project to integrate MFG/PRO with the Teamcenter suite to support major business NPI initiative
·Project managed the deployment of a SAP CRM module

Employed by Caterpillar Ltd
Perkins Engines Company Ltd. Peterborough, Cambridgeshire
World leader in design, manufacture, and sale of industrial diesel engines.
Promoted January 2004 – August 2005

Applications Support Supervisor
Main responsibilities:
·Manage a cross functional team consisting of Support Analysts and Database Administrators providing 24/7 support for Mfg/Pro, Shopfloor and Business Intelligence applications for circa 5000 users
·Manage £1million budget
·Significantly improve application reliability and uptime.
·Rollout ITSM (Information Technology Service Management) best practise methodology

Achievements include:
·Application uptime at point of taking the role was circa 70%. By August 2005 this had risen to an average of 99% across supported applications
·Significant improvement in customer satisfaction both from improved application uptime and much reduced resolution time to logged customer incidents
·Increased portfolio of supported applications without the need to increase headcount


Employed by Caterpillar Ltd
Perkins Engines Company Ltd. Peterborough, Cambridgeshire
World leader in design, manufacture, and sale of industrial diesel engines.
Promoted March 2002 – January 2004

Senior ERP Analyst programmer
Main responsibilities:
·Manage the delivery of major ERP projects from initial customer analysis through to implementation
·Develop bespoke customer requirements using Progress 4GL language
·Provide application expertise to 4 customer facilities

Achievements include:
·Deployed MFG/PRO in to a Greenfield site. Managed the project, worked with customers to define business processes and trained end users
·Key member on project team that deployed MFG/PRO to replace legacy mainframe systems on a facility with circa 3000 users.
·Project managed the upgrade of MFG/PRO to latest version on 2 facilities.


Employed by Caterpillar Ltd
Perkins Engines Company Ltd. Shrewsbury, Shropshire
World leader in design, manufacture, and sale of industrial diesel engines.
Promoted January 2001 – March 2002

ERP Analyst programmer
Main responsibilities:
·Manage the delivery of ERP projects from initial customer analysis through to implementation focussed on supply chain.
·Develop bespoke customer requirements using Progress 4GL language
·Provide application expertise to 2 customer facilities
Achievements include:
·Delivered bespoke developed metrics to enable the facility to measure production performance in line with Oliver Wight Class A.
·Developed and deployed solution to enable machine shop scheduling within MFG/PRO to replace manual spreadsheet process.
Qualifications
HNC in business and finance (Merit pass)
Skills
Technical -

Ÿ Progress programming
Ÿ Unix

Non - Technical

Ÿ End to end knowledge of the MFG/PRO application and its integration witn the business process
Ÿ Project management experience implementing MFG/PRO and SAP (CRM modules) and delivering to schedule
Ÿ Microsoft office
Ÿ Microsoft project
Ÿ Highly experienced ERP analyst with proven track record in delivering best fit solutions
Languages
English
Education
A levels - Economics
Information technology
GCSE’s - Maths
English Language
English literature
Economics
German
Geography
Physics
Chemistry
Training
·Progress 4gl programming
·Unix
·IT Service Management
·Project management using MS Project
Interests
Playing electric guitar, racket sports,
References
On request