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Peter-Michael Haddad is looking for a Technology job in Nicosia;Limassol;Larnaca;Paphos, Cyprus.
Candidate Info
Name
Peter-Michael Haddad
Gender
Male
Marital Status:
Single
Children:
No children
Country Of Origin:
CYPRUS
Last Updated:
17/08/2007
Residence / Contact Details
Address
4 Niko Nikolaides
Agios Athanasios, Limassol, CYPRUS
Agios Athanasios, Limassol, CYPRUS
Email
Professional Experience
Technical Support Specialist
FIRST REPUBLIC BANK (HEADQUARTERS). San Francisco, California. November 2006 – May 2007.
(First Republic Bank is a high profile financial institution with over 11,000 employees which include information demanding financial traders as well as corporate executives.)
• Assisted a team supporting over 1100 users running Windows XP, Office 2003 and specific bank applications such as OSI, ITI, Reuters, and Bloomberg.
• Provided system administration and level 1 support using Proxy Master for remote assistance, AD Admin for profile management, DK HelpDesk for high volume ticket entry and MS Exchange for email management.
• Hardware support: Hewlett Packard desktops, Dell Laptops, Palm Treo, VPN access tokens, Polycom for video/audio conference setup and all-in-one HP printers and dedicated scanners.
• Level 2 responsibilities: Assembly of HP computers and Dell laptops which included mapping the hard drive and installing hardware components (hard drive, RAM and ROM drive). Installation of network printers by assigning an IP address, setting up scan, fax, and print features, and adding printers to the network.
• Conversion responsibilities: entailed a complete replacement of computers for over 150 new users employed by the bank following an acquisition. Worked on location and remotely to setup the software and accounts for the new hardware.
• Trained new hired Level 1 specialists on a formal training program.
IT Support Engineer
THE BOULEVARD CAFÉ. Daly City, California. 2005 – 2007
(The Boulevard Café is part of “Big 4 Corporation” whose partners are involved in several restaurants and an oil brokerage firm, Zetro Ltd.)
• Obtained IT experience maintaining a small scale LAN office network where Windows XP and 2000 were used with Office 2000 and 2003. The computers on this network were both Dell and HP.
• Installed and maintained the print server which linked up the computers to an all-in-one MFP.
• In addition to IT support, I designed menus using Adobe Photoshop CS2 and assisted with data entry.
Web Design
KOVA CARS. Limassol, Cyprus. 2004 – Present (http://www.kova-cars.com)
(Kova Cars sells used cars and parts to private buyers. 80% of this company’s business is conducted from their website.)
• Designed the website for Kova Cars.
• Currently update and maintain website.
• Used Macromedia DreamWeaver 8 and Adobe Photoshop CS2 for design and FTP Pro for content upload.
Graphic Design
MIXNIGHTLIFE. Los Angeles, California. 2004 – 2005
(MIXnightlife is an entertainment company that promotes private and elaborate nightclub events along the west and east coast of the US.)
• Designed invitations and flyers for professional events using Adobe Photoshop CS2.
FIRST REPUBLIC BANK (HEADQUARTERS). San Francisco, California. November 2006 – May 2007.
(First Republic Bank is a high profile financial institution with over 11,000 employees which include information demanding financial traders as well as corporate executives.)
• Assisted a team supporting over 1100 users running Windows XP, Office 2003 and specific bank applications such as OSI, ITI, Reuters, and Bloomberg.
• Provided system administration and level 1 support using Proxy Master for remote assistance, AD Admin for profile management, DK HelpDesk for high volume ticket entry and MS Exchange for email management.
• Hardware support: Hewlett Packard desktops, Dell Laptops, Palm Treo, VPN access tokens, Polycom for video/audio conference setup and all-in-one HP printers and dedicated scanners.
• Level 2 responsibilities: Assembly of HP computers and Dell laptops which included mapping the hard drive and installing hardware components (hard drive, RAM and ROM drive). Installation of network printers by assigning an IP address, setting up scan, fax, and print features, and adding printers to the network.
• Conversion responsibilities: entailed a complete replacement of computers for over 150 new users employed by the bank following an acquisition. Worked on location and remotely to setup the software and accounts for the new hardware.
• Trained new hired Level 1 specialists on a formal training program.
IT Support Engineer
THE BOULEVARD CAFÉ. Daly City, California. 2005 – 2007
(The Boulevard Café is part of “Big 4 Corporation” whose partners are involved in several restaurants and an oil brokerage firm, Zetro Ltd.)
• Obtained IT experience maintaining a small scale LAN office network where Windows XP and 2000 were used with Office 2000 and 2003. The computers on this network were both Dell and HP.
• Installed and maintained the print server which linked up the computers to an all-in-one MFP.
• In addition to IT support, I designed menus using Adobe Photoshop CS2 and assisted with data entry.
Web Design
KOVA CARS. Limassol, Cyprus. 2004 – Present (http://www.kova-cars.com)
(Kova Cars sells used cars and parts to private buyers. 80% of this company’s business is conducted from their website.)
• Designed the website for Kova Cars.
• Currently update and maintain website.
• Used Macromedia DreamWeaver 8 and Adobe Photoshop CS2 for design and FTP Pro for content upload.
Graphic Design
MIXNIGHTLIFE. Los Angeles, California. 2004 – 2005
(MIXnightlife is an entertainment company that promotes private and elaborate nightclub events along the west and east coast of the US.)
• Designed invitations and flyers for professional events using Adobe Photoshop CS2.
Qualifications
B.S., Business Administration in Information Systems.
Skills
• MS Word, Excel, Access, PowerPoint, Outlook (2000, 2003, XP, 2007)
• Macromedia DreamWeaver
• Adobe Photoshop
• FTP Pro
• LINUX (1 semester academic/practical)
• Windows environment (includes Vista Business)
• JAVA
• Printer, router and switch support/installation
• Hard drive mapping (Norton Ghost)
• Macromedia DreamWeaver
• Adobe Photoshop
• FTP Pro
• LINUX (1 semester academic/practical)
• Windows environment (includes Vista Business)
• JAVA
• Printer, router and switch support/installation
• Hard drive mapping (Norton Ghost)
Languages
Afrikaans/Dutch Fluent
Greek Intermediate
German Intermediate (3 years academic)
Greek Intermediate
German Intermediate (3 years academic)
Education
B.S., Business Administration in Information Systems, College of Business, San Francisco State University, San Francisco, California. (06)
1st year B.S., Business Administration in Information Systems, College of Business, Intercollege of Cyprus, Limassol, Cyprus (02)
2nd year B.S., Business Administration in Information Systems, College of Business, Cyprus College, Nicosia, Cyprus (03)
1st year B.S., Business Administration in Information Systems, College of Business, Intercollege of Cyprus, Limassol, Cyprus (02)
2nd year B.S., Business Administration in Information Systems, College of Business, Cyprus College, Nicosia, Cyprus (03)
Training
ITI Solutions
MS Office Suite
MS Office Suite
Interests
Technical Support
Networking
Web/Graphic Design
Networking
Web/Graphic Design
References
Monica Foy - First Republic Bank, 111Pine St, San Francisco, California.
(415)986-4357
(415)986-4357
